Are you thinking about changing your electronic health record (EHR)? Almost half of executives of behavioral health organizations are – a just-completed survey of managers at more than 450+ behavioral health provider organizations found that while 13% are satisfied with their EHR vendor, 41% are looking for a replacement. Whether you are looking to replace your current EHR, or making a first-time purchase, I call this being at “EHR square one” where all the challenges and problems of new tech adoption await.
Why organizations are choosing to replace their current EHR are as diverse as the executive teams making the decisions – mergers and acquisitions, meaningful use compliance, health information exchange (HIE) requirements, ICD-10 coding requirements, functionality, cost, and plain old user satisfaction are just a short list of the possibilities.
But I also think the current “behavioral health policy intersection” is a major driver in that change. This includes the Mental Health Excellence Act, which has data analytics requirements for certified behavioral health clinics; state home health initiatives, with health information technology requirements; and new Medicare regulations for chronic care management services with more health information technology requirements; and the ongoing stages of Meaningful Use that require certified EHR technology.
Earlier this month the American Medical Association (AMA) responded to physician “discontent” with EHRs, with a framework outlining eight priorities for improving EHR usability and helping provider organizations improve patient care and productivity, while reducing administrative costs (see AMA Calls for Design Overhaul of Electronic Health Records to Improve Usability). The AMA framework includes:
- Enhance Physicians’ Ability to Provide High-Quality Patient Care
- Support Team-Based Care
- Promote Care Coordination
- Offer Product Modularity and Configurability
- Reduce Cognitive Workload
- Promote Data Liquidity
- Facilitate Digital and Mobile Patient Engagement
- Expedite User Input into Product Design and Post-Implementation Feedback
For more on selecting an EHR, check out these resources from the OPEN MINDS Industry Library.
- The Importance Of Selecting The Right EHR Partner: An EHR Return-On-Investment Analysis
- Great EHR Performance Begins With Great EHR Selection
- EHR Implementation Not What You Had Hoped For? Join The Crowd.
- Choosing An EHR Software System: Best Practices In Vendor Selection & Contracting
- EHRs In Behavioral Health Care: Tips & Tricks For Managing A Successful Implementation
For a closer look at using your EHR to address policy and positioning challenges, join Michael R. Lardieri, Assistant Vice President of Strategic Program Development, Behavioral Health Service Line at North Shore LIJ Health System; and Ravi Ganesan, Chief Executive Officer of Core Solutions on September 30, 2014 at 2:00pm EDT for their webinar, A Behavioral Health Collision At The EHR Intersection. They will provide a deep dive into the results of their just-completed survey, with a focus on:
- EHR satisfaction
- Behavioral health organization executive motivations for looking at new technology solutions
- The top 3 cost categories for failed EHR implementation and operations
- Increased demand for the innovative use of technology
- A behavioral health maturity roadmap for making the post reform transition
Remember, if you are looking for a new EHR, you aren’t alone. Whatever the reason for your switch, all provider organizations have the same goal – an EHR that brings more benefits than liabilities.