Executive Briefings


Health Insurance Coverage Vs. Access To Care—The Gap Between Them

Executive Briefing | October 11, 2017
I was pleased to read that the uninsured rate for consumers with severe mental illness (SMI) is dropping. Between 2012 and 2015, the percentage of adults with severe mental illness (SMI) who were uninsured dropped by nearly 10 percentage...

Developing New Opportunities For Mental Health Providers In Primary Care

Executive Briefing | October 10, 2017
More mental health services are being delivered in primary care settings and by organizations with a primary care focus (see Pay-For-Value & Mental Health Treatment – Reading The Tea Leaves and The On-The-Ground Reality Of Integrated Care Coordination). So...

Population Health Demands Managing By Exception – With Data

Executive Briefing | October 6, 2017
What technology is critical for success in value-based reimbursement contracts? How do organizations “gear up” for population health management? Over and over, executives hear they need more and better technology, so deciding what technology to invest in is a...

The Shifting Correctional Health Care Market

Executive Briefing | October 5, 2017
Quantifying spending on the correctional health care market is difficult due to the many disparate systems that provide health care services in correctional facilities. While health care is not the highest cost to correctional budgets (personnel costs outstrip health...

Want To Be A Health Plan ‘Partner’? Answer These 5 Questions

Executive Briefing | October 3, 2017
Last week at The 2017 OPEN MINDS Executive Leadership Retreat, our faculty provided an insider look at key market trends – including the increased competition for care coordination contracts, more value-based reimbursement, and the changing role of technology. For...

Consumer Satisfaction, Consumer Engagement & Shared Decisionmaking

Executive Briefing | October 2, 2017
If your organization has consumers who are engaged in their health care, chances are, you have an edge over your competitors – because your consumers are better informed, are more proactive in their health care and insurance coverage, have...

Moving Leadership From Complicated To Complex

Executive Briefing | September 29, 2017
Spending the week with a wide swath of health and human service leaders at The 2017 OPEN MINDS Executive Leadership Retreat has left me with many new insights. As usual, I picked up a lot of new market intelligence...

The CEO Compensation Divide

Executive Briefing | September 28, 2017
Greetings from Gettysburg, where we are wrapping up The 2017 OPEN MINDS Executive Leadership Retreat. Each year at the retreat, we release the results of our annual Executive Compensation and Retention Survey. This year’s survey had a few interesting...

Collaboration, Connectivity & Complex Leadership

Executive Briefing | September 27, 2017
Earlier this week, OPEN MINDS chief executive officer Monica E. Oss, wrote about the major disruptors reshaping the health and human service market focused on complex consumers – new competition, new technologies, and new performance requirements driven by a...

Disruption (& Strategic Planning) Come To The I/DD Space

Executive Briefing | September 26, 2017
Greetings from Gettysburg and the first day of our 2017 OPEN MINDS Executive Leadership Retreat! Yesterday, my colleague and OPEN MINDS Chief Executive Officer Monica E. Oss wrote about some of the key points from her pre-retreat workshop in...

Leadership Lesson #1 – Don’t Be Surprised!

Executive Briefing | September 25, 2017
“Your ability to learn faster than your competition is your only sustainable competitive advantage” – Arie De Gues “He who does not contemplate the future is destined to be overwhelmed by it” – H. G. Wells Greetings from my...

You Can’t Ignore Those Online Reviews – But What Can You Do?

Executive Briefing | September 23, 2017
I’m still thinking about the recommendation of my colleague, OPEN MINDS Executive Vice President Tim Snyder, in his recent article, Online Ratings Are All Wrong. Consumers Don’t Care). He wrote, “…the first question you should ask your marketing team...

Operationalize Your Connection Culture

Executive Briefing | September 22, 2017
Last week, my colleague Monica E. Oss wrote about how health and human service organizations can build a “connection culture” – a piece in which I shared my work building organizational maintenance plans (OMP) to help understand how organizations...

Another Disruptor To Business As Usual – Peer Support

Executive Briefing | September 21, 2017
A couple weeks ago, I wrote about how the widespread adoption of telehealth was likely to be a major disruptor to “business as usual” in health and human services (see Employer Health Plans Pushing Telehealth Adoption One Step Closer...

Medicaid Managed Care – From 0 To 100

Executive Briefing | September 19, 2017
In the past two or three years, growth in Medicaid managed care enrollment has slowed after dramatic increases between 2010 and 2014. Between 2016 and 2017, managed care enrollment grew only 1.4%. The most interesting story, however, is not...