Feature Articles


Public Performance Transparency As A Driver Of Performance Improvement

Feature Article | March 29, 2017
“Sunlight is the best disinfectant.” ― William O. Douglas, Supreme Court Justice "Sunlight" — in this case transparency in health care — may be the best disinfectant by assuring better behavior and better performance. But, it can also cause...

The ‘How To’ Of Metrics-Based Management

Feature Article | March 29, 2017
If you are a provider organization and are doing well in today’s operating environment, that likely means you have a well-crafted strategic plan and have put that plan into action – driving innovation, enhancing care quality, and improving operational...

Health Care Data Transparency Basics 2016

Feature Article | March 29, 2017
Why is health care data transparency important? In 2013, per-capita health care spending in the U.S. was more than two times that of other economically-developed nations. Yet, compared to those nations, the U.S. had poorer health outcomes. In Ohio...

Why Performance Management (& Metrics) Is A Leadership Issue

Feature Article | March 29, 2017
When I started my career in health care, quality improvement was the domain of “numbers types” who reported up to operations. But those were different times. Health care services were bought (and sold) like commodities – all licensed professionals...

Performance Management Fundamentals: An Introduction

Feature Article | March 29, 2017
Health-care providers share a common goal: providing high quality care to their patients. Measuring performance can help you understand how well your organization is accomplishing this goal. It allows for an analysis of where and what changes need to be...

Promoting Transparency & Clear Choices In Health Care

Feature Article | March 29, 2017
A funny thing is happening at the intersection of culture and health and spilling over into politics and policy — a vigorous demand for transparency in health care. Various forces are driving this demand. Even amid the current “slowdown”...

Medication Management: A Cure For The Common Payment Reform

Feature Article | February 28, 2017
Think back to the last encounter you had with a health care provider. One of the first questions you were asked was, “What medications are you taking currently?” Whether it was in an acute setting like the emergency room,...

Thinking About New Service Lines? Think About The Role Of Medication

Feature Article | February 28, 2017
Most executive teams are thinking about developing new services as a part of their long-term sustainability strategy (see Strategic Planning: Not The Same Old Process, ‘Hierarchy Of Purpose’ For Strategy Success, and Don’t Confuse Activity With Strategy). With the...

A Glance At The Pharmaceuticals Pipeline

Feature Article | February 28, 2017
We know that pharmaceuticals as an industry earn billions of dollars each year. We also know they are taking up an increasing share of annual health care spending. Part of what is driving this spending is new medication developments —...

Pharmaceuticals – The Next Stop For Value-Based Pricing

Feature Article | February 28, 2017
Lately headlines involving pharmaceuticals have become more commonplace — a few recent stories from the OPEN MINDS Weekly News Wire reminded me of the many new developments in this area. Most recently, these developments focused on the opioid crisis (see FDA Approves Six-Month...

Building A Strategy For ‘Dual Eligible’ Consumers With Disabilities

Feature Article | January 31, 2017
In the health and human service sector, it is often consumers with disabilities who get the most attention. Why? Consumers with physical, intellectual, and/or cognitive disabilities have complex support needs in terms of both health care and social services....

A New Strategic Puzzle: How To Prepare For MLTSS In Your State

Feature Article | January 31, 2017
The long-term services and supports (LTSS) market has undergone some major changes in recent years. States are shifting their Medicaid programs to embrace more managed long-term services and supports (MLTSS) and more home- and community-based services (see The Changing...