Executive Briefings | April 14, 2015
Coping With Increasing Management Complexity
“If you’re not confused, you’re not paying attention.” I love that Tom Peters quote from Thriving on Chaos: Handbook for a Management Revolution. If everything in today’s health and human service market seems increasingly complex (and confusing), that’s because it is. Increased competition for customers; value-based purchasing arrangements; declining reimbursement rates; integration; interoperability; and new consumer treatment technologies – these are no small changes, with each issue more complicated than the next. These market complexities require new operational and administrative competencies (see . . .