Member Engagement Models Reshaping The Economics Of SMI Service Delivery is starting in

Last week’s discussion of innovation, Innovation Not, brought a number of comments from members. The piece focused on three internal organizational cultural forces—internal power dynamics, a team bias toward the status quo, and fear of identity change—that executive teams need to address for successful innovation adoption.

Several provider organization managers remarked that their primary impediment to innovation was the change fatigue of staff—and that it was hard to generate enthusiasm for or time to embrace innovation (or any organizational change). Recent data illustrate this point. In a new survey—Clinician Of The Future 2025—69% of clinicians reported seeing more consumers than they were two years ago. Not surprisingly, given that volume increase, 28% said they don’t