Matthew Arnheiter - Sr. Vice President, Innovations, Netsmart
Matthew ArnheiterSr. Vice President, Innovations, Netsmart

Matthew Arnheiter

Matthew Arnheiter - Sr. Vice President, Innovations, Netsmart Matthew Arnheiter is responsible for leading Netsmart’s innovation initiative—solutions that can be used near-term but also with an eye toward new paths for health care in the future. Some of his current efforts focus on telecollaboration, integrated “whole person” care that encompasses both physical and mental health, data visualization, user experience, and knowledge management.
Delcie D. Bean IV - Chief Executive Officer, Paragus Strategic IT, Inc.
Delcie D. Bean IVChief Executive Officer, Paragus Strategic IT, Inc.

Delcie D. Bean IV

Delcie D. Bean IV - Chief Executive Officer, Paragus Strategic IT, Inc. Delcie Bean started the company that became Paragus when he was 13 years old. As Paragus has become one of the most successful, fastest-growing IT firms in the region, Mr. Bean has increased his commitment to humanitarian causes and dedication to the community. In 2014, he created Tech Foundry, an educational nonprofit designed to address the need for a skilled IT workforce in the region by providing in-depth training for underrepresented communities. He also believes in giving back to his employees. Paragus has a unique Employee Stock Ownership Plan (ESOP) structure that puts ownership of 40% of the company in the hands of its 50-plus employees. Mr. Bean's presentation will blend a macro look at technology in general and where it is headed, especially when it comes to business, with a pragmatic micro lens that would offer specific suggestions and tips for executives and employees in the audience. He will discuss some of the coming innovations that are likely going to impact members’ businesses, but also look at tech that impacts the individuals they serve.
Josh Boynton - Vice President, Aetna
Josh BoyntonVice President, Aetna

Josh Boynton

Josh Boynton - Vice President, Aetna Josh Boynton is currently the VP of Aetna (Medicaid) Better Living and with various stakeholders including the Aetna Medicaid National Advisory Council is responsible for developing Aetna’s innovative approach to supporting people with complex needs including people with Intellectual and Developmental Disabilities. Aetna Better Health has nearly two million Medicaid members across the nation, all with diverse ethnicities, social complexities and health needs. Prior to joining Aetna, Mr. Boynton and his wife Rachel started LifeShare in 1996 with the intention of creating an organization that supports people of all abilities with dignity and respect. He is a steadfast advocate of equality for all people and believes strongly that everyone can and should live and work in the community. Mr. Boynton passionately believes independence and self-determination is not a privilege but a civil right for all. Under Mr. Boynton's entrepreneurial leadership, he grew LifeShare into a nationally recognized, COA accredited, multi-state, multi-million-dollar organization.  Collectively, he developed sustainable and scalable “go to market strategies” around person-centered, and whole-person health plan solutions, including a fully integrated managed care program for individuals with developmental disabilities. Mr. Boynton was instrumental in developing innovative solutions including Pathways, Visions for an Integrated Life, RCRS (Rapid Crisis Response System) now known as BeyondCrisis a behavioral health suite of services. Today, LifeShare employs hundreds of people in several states all over the country. LifeShare was acquired by the Centene Corporation in 2013 and Mr. Boynton stayed on as President & CEO during the integration and served as Chairman Emeritus through 2017. During this time, he served on the board of the Health Care Enterprises group and was nominated and selected by Centene’s Chairman, President and CEO, to attend REACH a Health Care Executive Leadership program affiliated with Trinity University in San Antonio, Texas, Washington University in St. Louis, Missouri and The Brookings Institute in Washington, DC. Previously, Mr. Boynton served as Managing Director for VERTESS a nationally recognized Mergers and Acquisition firm specializing in health care consulting and advisory services and received his CMAA at Pepperdine University. He received his bachelor’s Degree from Keene State College in Psychology, with a concentration in Clinical Psychology and graduated with a master’s in management/leadership from New England College. In 2009, Mr. Boynton was named by Business NH Magazine’s one of 25 leaders to watch in the next 25 years and was appointed by Governor Lynch as a Commissioner for the NH Commission for Human Rights. He was appointed by Governor Craig Benson to serve on the NH Developmental Disability Council and was appointed by Governor Jeanne Shaheen to serve on the Statewide Independent Living Council (SILC) and served as the chairperson for 4 years. He was named to the 40 under 40 Class of 2007 and was also awarded the Keene State College Alumni Inspiration Award. Mr. Boynton has served in various leadership positions in the disability community over the past twenty years.
George Braunstein, FACHE - Senior Associate, OPEN MINDS
George Braunstein, FACHESenior Associate, OPEN MINDS

George Braunstein, FACHE

George Braunstein, FACHE - Senior Associate, OPEN MINDS George Braunstein, FACHE, has 40 years of experience in the health and human service industry, leading both private and public organizations in institutional and ambulatory settings. While working with OPEN MINDS, Mr. Braunstein has completed an array of projects. From strategic planning for Intellectual and Developmental Disability and Brain Injury services to mergers and acquisitions, Mr. Braunstein is comfortable tackling challenges in any health and human service environment. He has experience with multi-agency networks and recently has served as the head of Delaware State Hospital. Mr. Braunstein has provided them with stability and direction as they determine the future of their business. Prior to joining OPEN MINDS, Mr. Braunstein served as Executive Director of the Fairfax-Falls Church Community Services Board (CSB) in Fairfax, Virginia, which provides community-based mental health, substance abuse, and developmentally disabled services. During his six-year tenure with the CSB, which had a $150+ million budget and over 1,200 employees, he both reduced the budget and increased service access. Mr. Braunstein also developed the organization’s first fully integrated service model that combines mental health, substance use treatment, and primary care services. Before his role in Fairfax County, Mr. Braunstein was the Executive Director of the Chesterfield County CSB. In his eight years in that role, he restructured management to flatten the organization, which improved both service and budget performance and eliminated a $1.5 million deficit with no reductions in staff. Mr. Braunstein also served as the Executive Director of Behavioral Health for Aurora Health Care in Milwaukee – the largest integrated health care system in Wisconsin with 13 hospitals, 20,000 employees, and $1.5 billion in annual revenues. He was responsible for the management of all aspects of a $40 million, 800-employee multi-site integrated behavioral health service delivery system. Mr. Braunstein brings managed care experience to the OPEN MINDS team, having served as the director of behavioral health for Family Health Plan Cooperative, a Wisconsin HMO. Well respected in the behavioral health community, Mr. Braunstein is a fellow with the American College of Healthcare Executives (ACHE) and has served on several boards of local and national associations. He has previously been involved with organizations such as the SAMHSA National Leadership Council, the National Association of Community Behavioral Health, the Virginia Association of Community Services Board, and the Hilliard House. Mr. Braunstein is a certified clinical specialist in adult psychiatry and is a licensed advanced practice nurse practitioner in the state of Wisconsin. He received his Master of Science in Community Mental Health Nursing and his Bachelor’s in Nursing from the University of Wisconsin-Milwaukee. He also earned a Bachelor’s degree in History Education from Rockford College. In continuing education, Mr. Braunstein completed psychotherapy training from the Family Studies Center at Northwestern University and the University of Virginia Senior Executive Leadership Institute.
Kevin Campbell - Model Author Family Finding, Center for Youth Connectedness
Kevin CampbellModel Author Family Finding, Center for Youth Connectedness

Kevin Campbell

Kevin Campbell - Model Author Family Finding, Center for Youth Connectedness Bio coming soon!
Ken Carr - Senior Associate, OPEN MINDS
Ken CarrSenior Associate, OPEN MINDS

Ken Carr

Ken Carr - Senior Associate, OPEN MINDS Ken Carr brings over 20 years of finance, technology, data analysis, and reporting experience in the health and human service field to OPEN MINDS. He is currently a Senior Associate at OPEN MINDS . In this role, he served as a subject matter expert in the OPEN MINDS consulting practice where he has led numerous engagements in strategic planning, merger and acquisition prospecting, business process improvement, financial analysis of service lines, and technology selection. Before joining the OPEN MINDS team, he served as the Chief Financial Officer of The Centers, a community mental health center in Ocala, Florida. In this position, Mr. Carr led a realignment of the organization’s financial management functions. This included revenue cycle management, EHR bill implementation and reporting, cash management enhancement, and strategic financial analysis. Prior to his role at The Centers, Mr. Carr served as Chief Financial Officer of Guild Incorporated, an organization providing residential and community-based mental health services in St. Paul, Minnesota. As CFO, Mr. Carr led the financial, billing, IT, quality, informatics, compliance, and facilities activities. During his tenure at Guild Incorporated, Mr. Carr used his expertise in change management and business process improvement to lead the EHR implementation team, align service data reporting and financial performance, and lead the financial and data capture activities for new service initiatives. Mr. Carr has also held the positions of Administrative Director and Finance Director at the St. Paul National Testing Laboratory, a biomedical testing facility of the American Red Cross. In those positions, he oversaw activities to enhance inventory management, align financial results to industry standards, and improve financial and facilities performance through problem analysis and quality management initiatives. He also was involved in directing human resource functions during laboratory closing near the end of his tenure. Mr. Carr earned a Bachelor of Science in Business Administration from the University of South Dakota, and a Master of Divinity Degree from Sioux Falls Seminary. He maintains an active CPA license with the State of South Dakota.
Cole Caruso - Founder of Community Resource Network of Florida
Cole CarusoFounder of Community Resource Network of Florida

Cole Caruso

Cole Caruso - Founder of Community Resource Network of Florida Cole Caruso founded Community Resource Network of Florida (CRN) in 2009 when a similar organization had to close its doors. CRN provides services and coordinates supports to adults and children with intellectual and developmental disabilities throughout Southwest Florida. Rather than see those people go unserved, Mr. Caruso quickly developed CRN and poured his heart and soul into making it work for those who need it. Under Mr. Caruso's leadership, the company has continued to grow each year and provides support for more than 500 people with disabilities from Marco Island to Tampa Bay area. Mr. Caruso built the organization on the belief that every person should have access to individualized services to enhance their quality of life so that they may thrive at home and in the community. Mr. Caruso wants everyone behind the organization to remain true to their commitment to individualized, compassionate care, which is at the heart of who they are. He is a passionate member of his community, and strives to make his community a place where all people can live together so each person can live their best life in harmony together. Mr. Caruso serves on the Board of Directors for Planned Parenthood of Southwest and Central Florida, Lee county School board Advisory Committee on Equity and Diversity, Steering committee for Southwest Florida Community Foundations LGBT Fund, and Board Emeriti to StarAbility Foundation, Advisory Committee to the Mayor of Fort Myers on Equity and Diversity. He enjoys travel, theater, and spending time on the water.
Carol Clayton, Ph.D. - Chief Translational Neuroscientist, Relias
Carol Clayton, Ph.D.Chief Translational Neuroscientist, Relias

Carol Clayton, Ph.D.

Carol Clayton, Ph.D. - Chief Translational Neuroscientist, Relias Carol Clayton, Ph.D., is a licensed, practicing psychologist with 30 years of health care experience in the public and private sector, including non-profit and private practice work. She currently works as the Chief Translational Neuroscientist for Relias, specializing in health care solutions targeting workforce development and population health outcome improvement. Before joining Relias, Dr. Clayton was the CEO of Care Management Technologies, a health IT data analytics company. She also served as the Executive Director of the NC Council of Community Programs from 2000-2006. The NC Council is the predecessor organization to i2i.
Carl Clark, M.D. - President & Chief Executive Officer, Mental Health Center of Denver
Carl Clark, M.D.President & Chief Executive Officer, Mental Health Center of Denver

Carl Clark, M.D.

Carl Clark, M.D. - President & Chief Executive Officer, Mental Health Center of Denver As the President and CEO of the Mental Health Center of Denver, Carl Clark, M.D., inspires a culture of innovation and well-being by delivering strengths-based, person-centered, culturally- proficient services as well as employing trauma-informed, evidence-based practices. Under his leadership, the Mental Health Center of Denver has recently been named a finalist for a 2018 World Changing Idea Award from Fast Company Magazine, and won the 2018 Excellence in Behavioral Healthcare Management Award from the National Council for Behavioral Health. The Mental Health Center of Denver is proud to be a Denver Post Top Work Place for 7 years running.
Carl E. Clark II - President & Chief Executive Officer, Devereux Advanced Behavioral Health
Carl E. Clark IIPresident & Chief Executive Officer, Devereux Advanced Behavioral Health

Carl E. Clark II

Carl E. Clark II - President & Chief Executive Officer, Devereux Advanced Behavioral Health Carl E. Clark II is the President and CEO of Devereux Advanced Behavioral Health, and only the seventh president in the organization’s history, since founder Helena T. Devereux resigned from the position in 1957. Prior to joining Devereux as senior vice president and chief operating officer in 2015, Mr. Clark developed a national reputation as one of the top operational and leadership experts in the non-profit arena. For more than 20 years, he served in a variety of leadership roles at NHS Human Services, including regional executive director, senior vice president of program operations and, ultimately, executive vice president. Before his work at NHS, he served as special assistant to the executive deputy secretary for the Pennsylvania Department of Public Welfare. Mr. Clark’s early professional years were spent in direct care of children with special needs and those with juvenile justice involvement. Mr. Clark holds a Bachelor of Science in Administration of Justice from Penn State University and a master’s degree in Public Administration from Shippensburg University. He serves on the boards of the Rehabilitation and Community Providers Association (RCPA), the Robert K. Greenleaf Center for Servant Leadership®, and the Youth Services Alliance of Pennsylvania.
Craig Cloud - Executive Vice President Strategy & Planning, Friendship Community Care
Craig CloudExecutive Vice President Strategy & Planning, Friendship Community Care

Craig Cloud

Craig Cloud - Executive Vice President Strategy & Planning, Friendship Community Care Craig Cloud has worked in the human services field for over 24 years. Mr. Cloud joined the Arkansas Department of Human Services as Director of the Division of Aging and Adult Services in February 2015. He moved on to become the Director of Provider Services and Quality Assurance of Arkansas DHS in October 2017 when the Division was created after a reorganization within the Department of Human Services. Mr. Cloud worked with the State on the implementation of the Provider-Led Arkansas Shared Savings Entity (PASSE)—a new model of organized care to address the total health care needs of Medicaid beneficiaries who have behavioral health needs and/or intellectual developmental disabilities. He was involved in the planning and roll out of this new model to Arkansas providers and clients. Working with three different managed care entities, his team at the State orchestrated the groundwork for what is hoped to be a new model of managed care that echoes the voice of providers while providing best health care practices. Mr. Cloud joined Friendship Community Care, Inc. (FCC) September 2019, as the Executive Vice President of Strategy and Planning, CEO Designate. He will take on the role of FCC CEO September 2020, when Cindy Mahan (current CEO), moves into a new position with the Friendship Foundation. Friendship Foundation is an organization established to raise funds to sustain services for FCC.
Lilli Correll - Vice President, Payer Solutions Development, Genoa Healthcare
Lilli CorrellVice President, Payer Solutions Development, Genoa Healthcare

Lilli Correll

Lilli Correll - Vice President, Payer Solutions Development, Genoa Healthcare Ms. Correll leads payer solution development for Genoa Healthcare, which involves leveraging the Genoa capabilities for payers in their effort to improve quality, outcomes, and cost. Prior to joining Genoa Healthcare in 2019, she led Optum Behavioral Health’s clinical design and solution architecture for Medicaid, Medicare Advantage, and Veterans benefit programs for three years. Before coming to Optum, Ms. Correll held leadership positions over 11 years at Cenpatico in Medicaid and Medicare Advantage for both behavioral and physical health. During that time, she provided leadership in P&L management, utilization, case, and disease management, in addition to network/provider relations and credentialing. Elsewhere, Ms. Correll taught at a local business college, helped lead an Employee Assistance Program (EAP), oversaw a residential program, and spent nearly 20 years providing individual, family, and couples counseling.
Joe Costa - President & Chief Executive Officer, Hillsides
Joe CostaPresident & Chief Executive Officer, Hillsides

Joe Costa

Joe Costa - President & Chief Executive Officer, Hillsides Since 2010, Joseph Costa has been the president and chief executive officer of Hillsides, a California charity that creates lasting change for vulnerable children and their families. Previous leadership roles include chief executive officer of Sunny Hills Services in Northern California, executive vice president and chief operating officer at Para Los Niños in Los Angeles, director of planning and director for community services at the Roman Catholic Diocese of Fall River, as well as executive director and administrator of St. Vincent’s Home in Fall River, Massachusetts. Mr. Costa currently serves on the Board of the Association of Community Human Service Agencies, was the past Chairman of the Child Welfare League of America and still serves on its Board, as well as on the governing body of California Alliance for Child and Family Services. He is a member of the National Association of Social Workers. Mr. Costa earned his bachelor’s degree in philosophy and social services in 1973 from St. John’s Seminary College in Boston. In 1977, he earned his master’s degree in divinity from St. John’s Seminary, School of Theology before earning another master’s degree in social work from Boston College Graduate School of Social Work in 1986.
Carl M. Coyle, MSW - Chief Executive Officer, Liberty Resources, Inc.
Carl M. Coyle, MSWChief Executive Officer, Liberty Resources, Inc.

Carl M. Coyle, MSW

Carl M. Coyle, MSW - Chief Executive Officer, Liberty Resources, Inc. Carl Coyle is CEO of Liberty Resources, Inc., a diversified Health and Human Service organization headquartered in Syracuse, NY, which serves varied populations across NY and Texas. He has been CEO of Liberty Resources for 30 years. Under his leadership, Liberty has expanded significantly in geographic and programmatic scope. Originally serving approximately 300 clients and less than $500,000 in revenue, today Liberty serves over 20,000 individuals annually throughout New York and Texas with annual operating revenue in excess of $83M. He is also CEO of MESA, Inc., a non-profit corporation which develops real property assets. Mr. Coyle’s professional experience encompasses over 30 years in Behavioral Health, Intellectual Disabilities and Child Welfare. Management experience includes private industry and the public sector. He has also provided numerous consulting engagements for Hospitals, NFPs, and public/private entities. Mr. Coyle has significant experience in strategic planning and financial turn-arounds. He has also owned several sole proprietor enterprises and managed business activity under several LLCs. Mr. Coyle has also instructed internationally on Entrepreneurship and business start-up for Active Duty Service Members leaving military service as well as Veterans. Mr. Coyle holds an Adjunct Faculty position at Syracuse University, where he received both his BA and Master’s Degree, and is on the New York State Board of Directors for the Council of Family and Child Caring Agencies and a Founding member of several IPA entities. Mr. Coyle is married, with two grown children and four grandchildren.
Alexsis Desrochers - Vice President, Value Based Programs, Magellan Complete Care
Alexsis DesrochersVice President, Value Based Programs, Magellan Complete Care

Alexsis Desrochers

Alexsis Desrochers - Vice President, Value Based Programs, Magellan Complete Care Bio coming soon!
Meena Dayak - Executive Vice President, Market Intelligence, OPEN MINDS
Meena DayakExecutive Vice President, Market Intelligence, OPEN MINDS

Meena Dayak

Meena Dayak - Executive Vice President, Market Intelligence, OPEN MINDS Meena Dayak brings over 20 years of experience in the health and human services field to the OPEN MINDS team. Ms. Dayak currently serves as the Executive Vice President of Market Intelligence. Her areas of expertise include organizational strategy analysis and execution, marketing plan strategy and management, media relations strategy development and implementation, and digital media planning and development. Before joining OPEN MINDS, Ms. Dayak served as Vice President of Integrated Media and Communications with the American Public Power Association in Washington D.C. In this role, she led strategic planning, branding, and corporate communications, enterprise-wide content management, and internal and external partnership development. Ms. Dayak participated in needs analysis and organizational decision making as part of the senior leadership team. She directed a high-energy team and external contractors in growing industry profiles, services, and impact through award-winning owned, earned, paid, and shared media. Ms. Dayak also directed content creation and dissemination to enable local community outreach by 1,200-member electric utilities. Previously, Ms. Dayak served as Vice President of Marketing and Communications with National Council for Behavioral Health in Washington D.C. In this role, she directed member marketing, media relations, public education, conference programming, and publishing projects. Ms. Dayak built the department from one staff person to 10 communications and event specialists. She significantly raised the profile of subject matter experts among association staff, board, and members. She also managed relationships with corporate partners, including pharmaceutical and insurance companies. Ms. Dayak also served as the Director of Marketing and Communications for the National Council for Behavioral Health before becoming the Vice President of Marketing and Communications. Before her time with the National Council for Behavioral Health, Ms. Dayak was the Senior Account Manager and a Copywriter for the U.S. Pharmacopeial Convention in Rockville, MD. Ms. Dayak also served as an Account Manager and Copy writer for O’Connell Meier in Alexandria, VA. Ms. Dayak attended Harvard University, John F. Kennedy School of Government, Executive Education for Strategic Frameworks for Nonprofit Organizations. She also has an M.A. in Public Communications from the American University, Washington D.C.
Stacy DiStefano - Chief Operating Officer, Chimes International, Ltd.
Stacy DiStefanoChief Operating Officer, Chimes International, Ltd.

Stacy DiStefano

Stacy DiStefano - Chief Operating Officer, Chimes International, Ltd. With over 25 years of leadership experience in the health and human services industry, Stacy DiStefano has been recognized for her clinical acumen, with a deep understandingof SPMI and IDD populations, market intelligence, and systemic effects of the opioid crisis. Stacy is currently the Chief Operating Officer for Chimes International. Ms. DiStefano was the Chief Operating Officer at OPEN MINDS, overseeing Strategic Consulting Services, Business Development, and Marketing teams. After leaving this role, she served on the OPEN MINDS Advisory Board, where she contributed to projects involving national provider organizations, managed care organizations, and pharma and technology vendors, which allows her to bring a timely national perspective to the Chimes Family of Services. Prior to OPEN MINDS, Stacy spent 12 years with Resources for Human Development (RHD) in Philadelphia, PA, where she began as NJ Supportive Housing Program Director, overseeing the inception of the program bringing individuals out of state psychiatric hospitals into home and community-based services. She was integral in expanding the program to six counties, after which she was then promoted to Director of National Business Development & Social Innovation,and eventually to Vice President of Innovation. From 2007-2009 Ms. Distefano served as the Ocean County Campaign Coordinator for NJ of Obama. She is the founding Principal of Consulting for Human Services, which she has operated since 2015. Ms. DiStefano earned her Master’s of Counseling from the University of Phoenix Campus and her Bachelor of Arts degree in Sociology from Arizona State University. She serves on several non-profit Boards and is a member of the HealthCare Business Women’s Association.
Drew Di Giovanni, MPH, FACMPE - Senior Associate, OPEN MINDS
Drew Di Giovanni, MPH, FACMPESenior Associate, OPEN MINDS

Drew Di Giovanni, MPH, FACMPE

Drew Di Giovanni, MPH, FACMPE - Senior Associate, OPEN MINDS Drew Di Giovanni, MPH, FACMPE, brings over thirty years of marketing, management, and strategy experience to the OPEN MINDS team. This broad knowledge has contributed to his success in service innovation, service line development, and market positioning. Mr. Di Giovanni previously served as the Vice President of Quality for Premise Health/CHS Services. In this role Mr. DiGiovanni led the development and implementation of a performance management program 150 clinic locations in thirty-eight states. When the organization completed a merger with Take Care, he led the integration plan for 500 service locations. Throughout his tenure with Premise Health, Mr. Di Giovanni was also responsible for patient satisfaction, clinical quality, risk management, facilities and compliance auditing, operational efficiency and workflow redesign, policy management and document control, and patient safety programming. Prior to his work with Premise Health, Mr. Di Giovanni served as the Director of Education and Distance Learning for the Medical Group Management Association (MGMA). During his tenure, he directed a revenue center of over ten million dollars and maintained consistent increase in revenue with a ten to fifteen percent growth yearly. In this role, Mr. Di Giovanni developed a comprehensive curriculum in ambulatory care administration, with focus on operational efficiency, finance, compliance, and executive leadership. He also created a professional bootcamp for MGMA. Earlier in his career, Mr. Di Giovanni served in multiple roles with the Mendocino Community Health Clinic in Ukiah, California including Director of Marketing & Strategic Planning, Director of Operations and Director of Support Services. In addition to his commercial experience, Mr. Di Giovanni was also an Associate Professor at Regis University in Denver. He developed and taught courses in marketing for for physicians and administrators in the university’s Healthcare MBA program. Mr. Di Giovanni also co-developed the online curriculum for Healthcare Marketing for the institution.
Dominick DiSalvo, MA, LPC - Corporate Director of Clinical Services, KidsPeace
Dominick DiSalvo, MA, LPCCorporate Director of Clinical Services, KidsPeace

Dominick DiSalvo, MA, LPC

Dominick DiSalvo, MA, LPC - Corporate Director of Clinical Services, KidsPeace Dominick DiSalvo is the Corporate Director of Clinical Services at KidsPeace. He completed his graduate and post-graduate education at LaSalle University earning a MA in Clinical Counseling and is a Licensed Professional Counselor. He has been an Adjunct Professor of Psychology at Lehigh Carbon Community College. Mr. DiSalvo has worked in the mental health field in numerous capacities for the past 13+ years. Mr. DiSalvo was offered the opportunity to become one of the first in the state of Pennsylvania to become nationally certified as a Trauma Focused Cognitive Behavior Therapy (TF-CBT) therapist and was first in the nation to be re-certified in 2018. At KidsPeace, Mr. DiSalvo has developed clinical programming with the emphasis on Trauma-Informed, Family/Youth Led, Data-Driven, and Evidence-Based interventions helping to ensure holistic care of families. This led to KidsPeace’s residential program becoming designated as an Evidence Based Program by EPIC for the use of TF-CBT. His work continues to look for innovative and data-led ways to ensure KidsPeace is on the forefront of bringing hope, help and healing to children, adults, and those who love them.
Matthew M. Dorman - Co-Founder & Chief Executive Officer, Credible Behavioral Health
Matthew M. DormanCo-Founder & Chief Executive Officer, Credible Behavioral Health

Matthew M. Dorman

Matthew M. Dorman - Co-Founder & Chief Executive Officer, Credible Behavioral Health Matt Dorman has more than 30 years of experience in technology management, operations, finance and investment banking as well as 18 years of political and government understanding and knowledge. He has driven Credible from a start-up with a mission to improve the quality of care in behavioral health to a profitable, financially stable company with over 500+ partner agencies spanning 38 states and D.C.; annual revenues exceeding $45,000,000; and more than 150 staff nationwide. Mr. Dorman had earned his MBA in Finance from the University of Maryland and a B.A. in Political Science from the University of Delaware.
Nick Filarelli - Program Director, Core Services of Northeast, TN
Nick FilarelliProgram Director, Core Services of Northeast, TN

Nick Filarelli

Nick Filarelli - Program Director, Core Services of Northeast, TN Nick Filarelli, Program Director at Core Services of Northeast Tennessee. Mr. Filarelli has worked for 13 years with individuals with IDD, beginning his career as a Direct Support Professional. In his current role, Mr. Filarelli serves as an enabling technology “champion” for Core Services, working to transform the agency into a technology first organization and promoting the use of tech to help people achieve true independence and a desired life. Over the past two years, Core Services’ enabling technology program has grown from zero to now 25% of the people they support benefiting from technology-based supports.
Michael J. Hammond, MSM - Vice President, Product Strategy & Partnership Development, Optum Health
Michael J. Hammond, MSMVice President, Product Strategy & Partnership Development, Optum Health

Michael J. Hammond, MSM

Michael J. Hammond, MSM - Vice President, Product Strategy & Partnership Development, Optum Health Michael J. Hammond began his professional career in 1987, serving the 41st Governor of Kansas, Mike Hayden, in several staff capacities, including social service policy and speech writing. After Governor Hayden left office in 1991, Mr. Hammond remained in public service working for the Kansas Department of Corrections focused on special needs offender programming and community supervision. During Governor Bill Graves’ term in office, he was appointed to various capacities within the Executive Branch – Director of Research and Planning for Healthcare Policy at SRS, Special Assistant to the Deputy Secretary of SRS for Healthcare Policy (overseeing Medicaid, mental health, developmental disability, substance abuse), and Chief of Staff to the Secretary of Aging. In 2001, Mr. Hammond joined the Association of Community Mental Health Centers of Kansas, Inc., as the Director of Policy and Planning and one year later was named the Executive Director. He served in that capacity until late 2013. During his tenure at the Association, he oversaw two subsidiary organizations and also was the founder and Interim Chief Executive Officer of a provider-sponsored Medicaid managed care plan for behavioral health services. In late 2013, Mr. Hammond joined Centene as a Regional Vice President, Business Development, Growth and Expansion for Behavioral Health. In 2015, he joined the Health Systems Group within Centene, as Vice President of Business Integration, supporting strategic growth by leveraging all products and services across the enterprise for partnerships with providers, ACOs, and large health care systems. In June 2016, Mr. Hammond joined Optum’s Population Health Solutions team serving in various capacities, including Vice President of Program and Partnership Development for Medicaid, federal and other payers; as well as Vice President for Public Sector Solutioning, focusing on providers and complex populations. While at PHS, Mr. Hammond served on the core I/DD team focused on developing a comprehensive I/DD solution to bring to market. In April of 2018, he joined Optum’s Behavioral Health team as Vice President of Product Strategy and Partnership Development, leading efforts to bring Optum’s I/DD solution to market in partnership with UHC Community & State, as well as direct to State. Mike also focuses on Medicaid complex populations, including BH, foster care and justice involved. From 1999 to 2015, he also served as a consultant to the U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, providing subject matter expertise to States, providers, and federal contractors for behavioral health services. Mr. Hammond has been an active member of the National Council for Community Behavioral Healthcare (State Association Director), the National Association of County Behavioral Health and Developmental Disabilities Directors (State Association Director), served on multiple boards of non-profit organizations in his community. He has also served on the Kansas Governor’s Mental Health Services Planning Council, local United Way’s Allocation Committee, USD 501 Strategic Planning Task Force, and the Koch Crime Commission Economics of Crime Task Force. Mike holds a Bachelor of Arts Degree from Washburn University and a Master of Science Degree from Baker University.
Sharon Hicks, MBA, MSW - Chief Information Officer, Community Behavioral Health
Sharon Hicks, MBA, MSWChief Information Officer, Community Behavioral Health

Sharon Hicks, MBA, MSW

Sharon Hicks, MBA, MSW - Chief Information Officer, Community Behavioral Health Sharon Hicks has more than 30 years of experience in the health and human service field. She has extensive experience and wide range of expertise in health plan management, in clinical operations management, and technology. Prior to joining OPEN MINDS, Ms. Hicks spent two decades in a number of executive positions within the University of Pittsburgh Medical Center (UPMC) system and within its health plan division. Ms. Hicks served as the Chief Operating Officer for Community Care Behavioral Health, a managed behavioral health organization. She was responsible for all aspects of the organization’s operations including fiscal, information systems, the claims processing department, and the design of clinical systems. In addition, Ms. Hicks managed the day-to-day operations including human resources, facilities, purchasing, and security. Ms. Hicks also served as the Vice President, Internet Strategy, UPMC Insurance Services Division and as the Chief Executive Officer of Askesis Development Group, Inc. since May of 2002. In this role, Ms. Hicks was responsible for the growth of the company, profitability of the company, and the direction of software development. Ms. Hicks started her impressive health care career as a psychiatric social worker before being promoted to Assistant Director of Social Work. Prior to her executive promotions, Ms. Hicks served as a Clinical Administrator for both Ambulatory Services and Emergency and Intake Services at the UPMC Western Psychiatric Institute and Clinic. In this role, Ms. Hicks managed the behavioral health division, the budgets for all departments, and implemented new software replacing paper billing for clinical services. Ms. Hicks received both her Masters of Business Administration and Masters of Social Work degrees from the University of Pittsburgh. Before pursuing her graduate education, Ms. Hicks received her Bachelor’s Degree in Psychology.
Joy Holman - Senior Director of Payer Initiatives, Genoa Healthcare
Joy HolmanSenior Director of Payer Initiatives, Genoa Healthcare

Joy Holman

Joy Holman - Senior Director of Payer Initiatives, Genoa Healthcare Joy Holman is responsible for developing and maintaining relationships with payer organizations. Her focus is on bringing strategic and innovative thinking to deliver new performance-based reimbursement models to payers. She has an extensive background in pharmacy, joining Genoa Healthcare in 2012 as a pharmacy site manager in Toledo, Ohio, before moving into positions in both sales and operations. Before joining Genoa Healthcare, Ms. Holman worked for Meijer Pharmacy for over 10 years as a pharmacist and area relief coordinator, coordinating schedules of 12 stores. In addition, Ms. Holman performed immunizations for the Meijer Pharmacy Stores, was a diabetic specialist, and handled inventory management. She was also OUTCOMES trained and specialized in Health Risk Management. Ms. Holman received her Bachelor of Science in Pharmacy, with a minor in Biochemistry, from the University of Toledo.
Leon Hoover, MSW, M. Mgmnt - Senior Associate, OPEN MINDS
Leon Hoover, MSW, M. MgmntSenior Associate, OPEN MINDS

Leon Hoover, MSW, M. Mgmnt

Leon Hoover, MSW, M. Mgmnt - Senior Associate, OPEN MINDS Leon M. Hoover, MSW, M. Mgmnt, has more than 40 years of experience in the health care and financial services fields. He brings executive expertise in organizational strategy and turnarounds, performance management, and strategy development and implementation. Prior to joining OPEN MINDS, Mr. Hoover served as the Chief Executive Officer for Kings View Corporation, responsible for $14 million in revenue growth over the course of ten years. At Kings View, he expanded the organization’s service line strategy and developed the executive team and infrastructure for the expansion. In addition, Mr. Hoover worked with the Kings View team to create a new approach—and new tools—for performance measurement and management. He was accountable to the Kings View board for the successful clinical and financial performance of the organization. Prior to joining Kings View, Mr. Hoover served as the Vice President of Pennsylvania and Mid-Atlantic States for Everence, a faith-based financial services organization. In this role, Mr. Hoover was responsible for regional operations, staffing, marketing, and sales. He led the regional sales strategy and sales management, with forty-five independently contracted and employed financial advisors. He was responsible for annual sales of over $70 million. Before his work with Everence, Mr. Hoover was the Executive Director of Advantage Behavioral Health, a provider-owned and provider-operated for-profit managed behavioral health company. In this role, he worked with the provider organization owners to identify market opportunities and develop contracts with health plans. Mr. Hoover was also responsible for the management of the risk-based capitated behavioral health contracts, with operations in over thirty counties throughout Pennsylvania with contracts covering 230,000 members. Mr. Hoover received his Masters in Management of Business Administration degree in 1996 and his Masters of Social Work degree in 1981. Most recently, Mr. Hoover became a Certified Interim Executive Professional from the Third Sector Interim Executive Academy in April 2019.
Charles Ingoglia - President & Chief Executive Officer, National Council for Behavioral Health
Charles IngogliaPresident & Chief Executive Officer, National Council for Behavioral Health

Charles Ingoglia

Charles Ingoglia - President & Chief Executive Officer, National Council for Behavioral Health With more than 20 years of experience in behavioral health, Charles Ingoglia has worked as a provider, advocate, and educator for government and public sector organizations. Prior to becoming President and CEO of the National Council for Behavioral Health, Mr. Ingoglia served as the Senior Vice President of Public Policy and Practice Improvement, where he directed the federal and state affairs function of the National Council, and oversaw practice improvement and technical assistance programs offered to more than 500,000 behavioral health professionals across the U.S. His efforts have centered on key issues such as parity, health care reform, and improving the experience of mental health and addictions care and treatment engagement. Before joining the National Council, Mr. Ingoglia provided policy and program design guidance to the Substance Abuse and Mental Health Services Administration. He also directed state government relations and service system improvement projects for the National Mental Health Association, served as a policy analyst for the National Associatiof Social Workers, and designed educational programs for mental health and addictions professionals at the Association of Ambulatory Behavioral Healthcare. He has worked in a transitional shelter with homeless persons and provided individual, group, and couples counseling at the Whitman-Walker Clinic in Washington, DC. Mr. Ingoglia is adjunct faculty at the George Washington University Graduate School of Political Management.
Andy K. Kelly - Director, Provider Value Optimization, Optum Behavioral Health
Andy K. KellyDirector, Provider Value Optimization, Optum Behavioral Health

Andy K. Kelly

Andy K. Kelly - Director, Provider Value Optimization, Optum Behavioral Health Andy Kelly joined the health care industry full-time when he joined Epic, implementing electronic medical records in large health systems across the country. After spending more nights in hotels instead of his own bed, Mr. Kelly joined UnitedHealth Group in 2015 to work in program management and consulting, those insights were quickly put to work across many initiatives including population health solutions implementations, IPA network builds, and total cost of care efforts. Transitioning to Optum Behavioral Health in 2019 as the Director of Provider Value Optimization, Mr. Kelly now leads value-based program and alternative payment program strategy and development. He has a BA in Communications from the University of Dayton and a Healthcare MBA from the University of St. Thomas in Minnesota. Mr. Kelly lives in St. Paul with his wife, Maggie, and two young kids, Finn (3) and Hazel (1).
David Klements - President & Chief Executive Officer, Qualifacts Systems, Inc.
David KlementsPresident & Chief Executive Officer, Qualifacts Systems, Inc.

David Klements

David Klements - President & Chief Executive Officer, Qualifacts Systems, Inc. David Klements joined Qualifacts in 2007, when he immediately began the process of transitioning the growing technology startup to the marketing-leading SaaS EHR for behavioral health and human services providers that it is today. During his tenure he has led Qualifacts through recapitalizations in 2014 and 2019, as well as overseeing 1000% growth in the company’s customer base, a record which landed Qualifacts on the INC 5000 list of America’s fastest-growing companies three years in a row. Prior to Qualifacts, Mr. Klements spent 19 years in management positions that included Vice President of SunGard Availability Services and General Manager of Inflow, which was later acquired by SunGard. “I recognized the potential Qualifacts had, through our CareLogic EHR platform, to change how behavioral health and human services providers operate,” Mr. Klements says. “Over the years we have been able to grow alongside those providers, giving them the tools they need to operate efficiently, capture revenue more quickly, and improve and expand the valuable and much-needed services they provide their clients.” Mr. Klements is a graduate of the University of Wisconsin, and also has completed programs at the University of Madrid in Spain and the Kellogg School of Management at Northwestern University. He has served on the Board of Directors of the Nashville Entrepreneur Center and was recognized with the 2011 NEXT Entrepreneur of the Year award.
Sean Klutinoty, MBA - Senior Associate, OPEN MINDS
Sean Klutinoty, MBASenior Associate, OPEN MINDS

Sean Klutinoty, MBA

Sean Klutinoty, MBA - Senior Associate, OPEN MINDS Sean Klutinoty, MBA brings 30 years of strategic planning and implementation, business development, and marketing experience to the OPEN MINDS team. Mr. Klutinoty currently serves as a Senior Associate, leading projects related to strategic planning and implementation, customer relationship management, business development, and marketing. Prior to joining OPEN MINDS, Mr. Klutinoty served as the Vice President of Marketing and Sales for the Escape Room Mystery. In this role, Mr. Klutinoty was responsible for developing and overseeing the marketing budget, developing key performance indicators, establishing and managing business to business relationships, developing and implementing marketing campaigns, analyzing customer demographics, developing market targets and customer loyalty initiatives, and developing and overseeing all social media and email marketing functions. Prior to serving as the Vice President of Marketing and Sales for the Escape Room Mystery, Mr. Klutinoty served as Business Account Executive for Meritus Business Solutions in Bedminster, New Jersey. In this role, Mr. Klutinoty exercised comprehensive management of the sales cycle, including generating new leads, creating and conducting presentations for clients, product demonstrations, educating clients on business solutions, and closing client contracts. Mr. Klutinoty also oversaw product implementation, leveraged customer relationship management tools to track progress and report goals, analyzed customer needs to identify market opportunities, developed client-centric solutions and directed the development of a new product line that expanded the company’s offerings and market reach. Previously, Mr. Klutinoty served as the Vice President of Marketing and Sales for Project Transition in Chalfont, Pennsylvania. During his tenure, Mr. Klutinoty developed and directed a national marketing team and managed the admissions team. In addition, Mr. Klutinoty was responsible for overseeing business development opportunities and executive relationships with managed care organizations, enhancing customer relationships and implementing established targeted customer value propositions and key performance indicators within a data-driven system. Mr. Klutinoty also served in a variety of roles, including Executive Director of Marketing over the course of a 26-year tenure with KidsPeace National Centers, Inc. in Orefield, PA. Mr. Klutinoty earned his Master’s in Business Administration from Eastern University. He earned his Bachelor of Arts from Nyack College in Nyack, New York.
Nicole Lawson, Ph.D. - Deputy Executive Director/Chief Operating Officer, Oakland Community Health Network
Nicole Lawson, Ph.D.Deputy Executive Director/Chief Operating Officer, Oakland Community Health Network

Nicole Lawson, Ph.D.

Nicole Lawson, Ph.D. - Deputy Executive Director/Chief Operating Officer, Oakland Community Health Network Nicole Lawson, Ph.D., is Deputy Executive Director and Chief Operations Officer of Oakland Community Health Network (OCHN), in Troy, Michigan. She oversees strategic planning and implementation of operational functions and leads practice improvement and outcome-based strategic initiatives. Dr. Lawson received her Bachelor’s degree in counseling psychology from Rochester College, her Master’s degree in counseling psychology from Siena Heights University, and her Doctorate of Philosophy in business administration from Northcentral University. Her leadership and commitment promotes quality services for individuals supported by the public mental health system.
Amy Ley-Sanchez, MSW - Chief Clinical Officer, Hillsides
Amy Ley-Sanchez, MSWChief Clinical Officer, Hillsides

Amy Ley-Sanchez, MSW

Amy Ley-Sanchez, MSW - Chief Clinical Officer, Hillsides Amy Ley-Sanchez initially had dreams of becoming a screen writer/director that over time, four kids, 3 dogs, 1 cat, 2 tortoises, and 1 husband evolved into her current role as the Chief Clinical Officer at Hillsides. Hillsides’ rich history in Pasadena, California traces its roots as a safe home for abandoned, neglected, and/or abused children at the turn of the 20th century. Today, Hillsides offers an array of services to the communities of Los Angeles County. As the Chief Clinical Officer, Amy oversees client engagement, professional development, innovation and growth strategies, and research and development of new programming. Writing, creating, and connecting are three key activities that fall under Ms. Ley-Sanchez's purview, giving her a chance to tap into her first dreams of a life in the arts and creating a cross walk into non-profit leadership in a changing behavioral landscape. As a recent ELI alumn, Ms. Ley-Sanchez was able to integrate and sustain a leadership module for behavioral health leaders at Hillsides that introduces topics related to fine tuning one’s book of business, iteration and creating agility and workforce retention/engagement.
Mike Lyons - General Counsel, Mosaic
Mike LyonsGeneral Counsel, Mosaic

Mike Lyons

Mike Lyons - General Counsel, Mosaic Mike Lyons joined Mosaic in 2013. He brings more than 15 years of experience in the regulatory and legal field. Prior to joining Mosaic, he served for 10 years as corporate counsel for a major health insurance company specializing in privacy and security issues, complex business arrangements and health care reform. In his role at Mosaic, Mr. Lyons oversees the legal, compliance and government relations teams. He holds a bachelor of arts from Louisiana Tech University in Ruston, Louisiana and a juris doctor from Creighton University in Omaha, Nebraska
Cindy Mahan - Chief Executive Officer, Friendship Community Care
Cindy MahanChief Executive Officer, Friendship Community Care

Cindy Mahan

Cindy Mahan - Chief Executive Officer, Friendship Community Care Cindy Mahan established Friendship Community Care (FCC) in 1972. She has served as CEO for over 48 years and developed FCC as one of the largest, statewide developmental disability and behavioral health providers. FCC has 54 facilities across the state with over 1,600 employees. FCC provides a comprehensive array of services for diversification in children and adults with developmental disabilities, early intervention, therapies, housing assistance (10 housing corporations), supportive living, elderly day centers, behavioral health, and foster care services. FCC also provides employment transition systems services for over 20 school districts. Ms. Mahan is civically engaged and has served as Secretary for American Network of Community Options and Resources’ (ANCOR) Board of Directors and currently supports the Arkansas Governance Act since the 1990’s. She has served as President for the Arkansas State Providers Association and still serves as a Board Member. She is a Member advising the development of the Provider-Led Arkansas Shared Savings Entity (PASSE) and the Arkansas Provider Coalition. She is a Board Member for Arkansas Provider Coalition doing business as Summit Community Care (Provider Led PASSE). She is working with the Managed Care Company (MCO) leading a new model assuring provider’s control the MCO structure payments and decision making. Ms. Mahan has developed a grass roots statewide advocacy state grant to develop Champions for sustaining programs for individuals with disabilities. She has been heavily involved in governmental relations activities and is a lifelong advocate for developing and protecting systems for individuals with developmental and behavioral health disabilities.
Uday Madasu - Chief Information Officer, The Jewish Board
Uday MadasuChief Information Officer, The Jewish Board

Uday Madasu

Uday Madasu - Chief Information Officer, The Jewish Board Uday Madasu is the Chief Information Officer at The Jewish Board, the largest health and human services agency in New York City. He has worked in health care for the last 18 years and has hands-on experience implementing and managing health care information systems and also has extensive knowledge of health care financial and operational management.
Joseph P. Naughton-Travers, EdM - Senior Associate, OPEN MINDS
Joseph P. Naughton-Travers, EdMSenior Associate, OPEN MINDS

Joseph P. Naughton-Travers, EdM

Joseph P. Naughton-Travers, EdM - Senior Associate, OPEN MINDS Joseph P. Naughton-Travers, EdM, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations. Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics. Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs. Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting. He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation. Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.
Paul Neitman, LMSW, MSW - Senior Associate, OPEN MINDS
Paul Neitman, LMSW, MSWSenior Associate, OPEN MINDS

Paul Neitman, LMSW, MSW

Paul Neitman, LMSW, MSW - Senior Associate, OPEN MINDS Paul Neitman, LMSW, MSW, brings over 35 years of experience in the health and human service field, to the nationally-recognized OPEN MINDS Consulting Practice, most recently as the Chief Operating Officer of Holy Cross Children’s Services in Michigan. He currently serves as a Senior Associate, leading projects in regards to his specific expertise. Mr. Neitman also has extensive board development and membership experience, both through his own organization and volunteering in numerous other organizations. Throughout his career at Holy Cross, initially serving as a treatment specialist, Mr. Neitman served in both clinical and business leadership positions. This included executive responsibilities for two acquisitions — an inpatient substance abuse treatment organization and a counseling organization. During these acquisition activities, he served on the due diligence committee, where he led the initiative to integrate the two organizations into Holy Cross Children’s Services. Additionally, Mr. Neitman led Holy Cross Children’s Services strategic planning initiatives for the last twenty years of his career. In a concurrent position contracted with Holy Cross Children’s Services, Mr. Neitman acted as Chief Executive Officer for Catholic Charities of Monroe County (Michigan). His duties included overseeing all clinical programs, payer relationships, community relations, and development, as well as designing and implementing their strategic planning initiatives. Mr. Neitman was instrumental in setting up the organization’s first foundation, the Holy Cross Children’s Services Foundation, in 2009. Mr. Neitman also led a multi-year initiative to create the Samaritan Center — a one-stop human service center in Detroit, Michigan. The Samaritan Center provides a variety of services to the neighborhood — urgent care, health care, dental services, behavioral health, skilled nursing services, job training, an alternative high school, and more — through collaborations with 80 other local health and human service organizations. Now in operation for over 15 years, the Samaritan Center and its partners have a combined annual operation budget of nearly $100 million, employ nearly 1,000 staff members, and serve over 7,000 neighborhood residents on a weekly basis. Throughout his career, Mr. Neitman has been heavily involved with the design, funding, development, and operation of charter schools in both Michigan and Ohio, focusing on the needs of at-risk youth. He also led the proposal development of a college-preparatory academy for foster care youth. In the ongoing operation of these charter schools, Mr. Neitman has served in a number of governance and management roles, including board member and board chairman roles. Mr. Neitman holds a Masters of Social Work Administration from the University of Michigan and earned his Bachelor’s degree at the Miami University of Ohio. Mr. Neitman is also a Licensed Master Social Worker within the State of Michigan, in both macro and clinical settings.
M. Brad Nunn, Ph.D. - Vice President, Quality, Centerstone
M. Brad Nunn, Ph.D.Vice President, Quality, Centerstone

M. Brad Nunn, Ph.D.

M. Brad Nunn, Ph.D. - Vice President, Quality, Centerstone M. Brad Nunn, Ph.D. serves as Vice President for Quality at Centerstone in Tennessee. Centerstone is a not-for-profit organization that is one of the nation's largest providers of community-based behavioral health care. Dr. Nunn obtained a Ph.D. in Clinical Psychology from Auburn University and has been licensed as a Clinical Psychologist in the state of Tennessee since 1988. He spent the first 15+ years of his career providing psychotherapy, clinical supervision, and psychological evaluations before moving into his current role focusing on planning for and measuring improvement in care and services. He provides feedback to management regarding whether care and services meet the expectations of customers and he provides leadership and direction for the Quality Improvement Department. Dr. Nunn helped establish a research and analytics department at Centerstone that has since gone on to become Centerstone’s Research Institute. He has been a leader in Centerstone’s involvement in the CMS Transforming Clinical Practice Initiative designed to help clinicians and practices achieve large scale health care transformation, successfully participate in value-based payment arrangements, and improve the quality of care. He served on the Transformation Advisory Board for a regional Practice Transformation Network (COSEHC/QualityImpact). Dr. Nunn also successfully led Centerstone’s preparations for and response to the state of Tennessee’s implementation of an Episode of Care based payment model.
Monica E. Oss - Chief Executive Officer, OPEN MINDS
Monica E. OssChief Executive Officer, OPEN MINDS

Monica E. Oss

Monica E. Oss - Chief Executive Officer, OPEN MINDS Monica E. Oss, MS, Chief Executive Officer and Senior Associate, is the founder of OPEN MINDS. For the past three decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. Ms. Oss is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field. She has unique expertise in payer financing models, provider rate setting, and service pricing. She has led numerous engagements with state Medicaid plans, county governments, private insurers, managed care programs, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms – with a focus on the implications of financing changes on delivery system design.
Neha Patel, LPC - Director Care Delivery Transformation - Southeast Region (VA, KY, GA), Anthem, Inc.
Neha Patel, LPCDirector Care Delivery Transformation - Southeast Region (VA, KY, GA), Anthem, Inc.

Neha Patel, LPC

Neha Patel, LPC - Director Care Delivery Transformation - Southeast Region (VA, KY, GA), Anthem, Inc. Neha Patel is the Director of Community Transformation for the Southeast Region for the Enhanced Personal Health Care (EPHC) Program at Anthem. The EPHC program focuses on improving value based care within care delivery systems in healthcare. She takes great pride in finding operational, clinical and strategic opportunities to support providers to achieve the Quadruple Aim - improve quality, lower cost and improve provider/patient satisfaction. Ms. Patel is a Licensed Professional Counselor (LPC) receiving her Masters in Counseling Psychology from the University of Denver. She also holds a Masters in Management from Colorado State University. Ms. Patel has worked as a therapist in a variety of roles including private practice, inpatient and residential settings, and community mental health centers. With a background and passion in behavioral health, she has utilized her experience and knowledge over her career to develop, promote, and support implementation of BH Integration through her work in the EPHC program at Anthem as well as through community programs/partnerships such as the 4 year SIM Grant in Colorado. Finally, Ms. Patel enjoys living in Colorado and all the benefits of the outdoor life with her husband and daughter.
AJ Peterson - VP/GM CareGuidance, Netsmart
AJ PetersonVP/GM CareGuidance, Netsmart

AJ Peterson

AJ Peterson - VP/GM CareGuidance, Netsmart AJ Peterson maintains an efficient client-focused model around connectivity and consumer-engagement technologies, and develops value-based connections among clients, suppliers and partners in the health care market. Before joining Netsmart, Mr. Peterson was an area operations director at Concentra Medical Centers, where he managed medical outpatient facility operations, sales development, customer relationships and personnel development. He has participated in the Office of the National Coordinator’s Data Segmentation for Privacy project, and currently serves on the Advisory Council for Carequality, which provides a national-level, consensus-built, common interoperability framework to enable exchange between and among health data sharing networks.
Matt Pettinelli - Founder & Chief Executive Officer, CapGrow Partners
Matt PettinelliFounder & Chief Executive Officer, CapGrow Partners

Matt Pettinelli

Matt Pettinelli - Founder & Chief Executive Officer, CapGrow Partners Matt Pettinelli is the Founder and President/CEO of CapGrow Partners. Mr. Pettinelli comes from a family with deep roots in providing exceptional services and resources to consumers with behavioral health needs, and is very proud to carry on a decades-long family tradition. Prior to founding CapGrow, Mr. Pettinelliworked on national and international advertising and marketing campaigns for both Doyle Dane Bernbach (DDB) and Leo Burnett Company, two of the world’s largest and most successful advertising agencies. Mr. Pettinelli earned a Bachelor of Arts Degree in Communication Studies from the College of Wooster and both a Master of Business Administration with a concentration in finance and a Master of Science in Integrated Marketing Communication from Loyola University of Chicago’s Graduate School of Business. He is a member of the Economic Club of Chicago and Young Presidents’ Organization (YPO) Windy City Chapter in Chicago. Mr. Pettinelli enjoys spending time with his wife and two children.
Allison Rizer, MHP, MBA - Former Vice President of Strategy & Health Policy, UnitedHealthcare
Allison Rizer, MHP, MBAFormer Vice President of Strategy & Health Policy, UnitedHealthcare

Allison Rizer, MHP, MBA

Allison Rizer, MHP, MBA - Former Vice President of Strategy & Health Policy, UnitedHealthcare Allison Rizer, MHS, MBA is the former Vice President of Strategy & Health Policy at UnitedHealthcare where she focused on issues related to Medicare-Medicaid integration. In this capacity, Ms. Rizer addressed and anticipated the evolving policy landscape in an effort to promote sustainable solutions to serve individuals dually eligible for Medicare and Medicaid. She is a champion of policy and program design efforts both internally and externally that minimize burdens and barriers for dual eligibles navigating the complex health care and social services systems. Prior to joining UnitedHealthcare, Ms. Rizer worked with The Lewin Group, a health care and human services policy consulting firm. While at Lewin, Ms. Rizer's work focused on vulnerable, aging populations. She led numerous projects with the Centers for Medicare & Medicaid Services, the Assistant Secretary for Planning and Evaluation, and the Office on Women’s Health involving the Medicare population and older lesbian and bisexual women. Her work at Lewin strived to improve health outcomes and programmatic experiences for these individuals. Ms. Rizer has a Master of Health Science in Health Policy from Johns Hopkins University School of Public Health and a Master of Business Administration with a focus on Healthcare from University of St. Thomas.
Joe F. Rutherford, MA, MBA - Chief Executive Officer, Gracepoint
Joe F. Rutherford, MA, MBAChief Executive Officer, Gracepoint

Joe F. Rutherford, MA, MBA

Joe F. Rutherford, MA, MBA - Chief Executive Officer, Gracepoint Joseph F. Rutherford, MA, MBA, is the Chief Executive Officer of Gracepoint, Inc., in Tampa, Florida. He has extensive professional experience in managing community-base behavioral service delivery, including financial and technology management. As CEO of Gracepoint (rebranded from Mental Health Care, Inc.), Mr. Rutherford manages a $36 million community mental health agency. Prior to his current position, Mr. Rutherford served as the Chief Executive Officer of Avita Community Partners, a Georgia community service board. Prior to joining Avita, he was the Assistant Director of Northside Mental Health Center in Tampa, overseeing the administrative functioning at this organization. Areas of Expertise Administrative and leadership of service provider organization Financial management and design of financial indicator systems Development of funding and clinical program initiatives Managed care implementation and revenue maximization Professional Highlights Chief Executive Officer of Gracepoint, Inc. Chief Executive Officer, Avita Community Partners Associate Director, Northside Mental Health Center Partner, Behavioral Management Solutions Quality Assurance Director, Helen Ross McNabb Center Mr. Rutherford’s current focus is the integration of health care within a large Behavioral Health organization. Working closely with local FQHCs and hospital systems, models for care are now being finalized to better coordinate the health care for the patients served. Prior to this, he led the turn-around process necessary for a Georgia Community Service Board suffering from a $4.8 million reduction in funding. Mr. Rutherford also became a certified independent consultant with CMHC Systems, and was involved in management activities ranging from new system implementations to managed care information systems setup. Mr. Rutherford started his career working as a Licensed Psychological Examiner for the Clinton City School System. After three years in this role, he was appointed as the Assistant Administrator and Director of Quality Assurance for the Helen Ross McNabb Mental Health Center. Mr. Rutherford directed the implementation and management of the first management information system at the McNabb Center. Born in Knoxville, Tennessee, Mr. Rutherford received his BA and master's degree in psychology in 1979 and 1982 respectively from Tennessee Technological University. In 1995, he completed a Master’s in Business Administration (MBA) with Nova Southeastern University.
Mandi Ryan, MSN, RN - Director Healthcare Innovation, Centerstone
Mandi Ryan, MSN, RNDirector Healthcare Innovation, Centerstone

Mandi Ryan, MSN, RN

Mandi Ryan, MSN, RN - Director Healthcare Innovation, Centerstone Mandi Ryan, MSN RN is Director of Healthcare Innovation for Centerstone, a national, private, not-for-profit 501(c) (3) healthcare organization. She is the Health Link Administrator, which provides Health Home services by promoting whole-person care coordination, health promotion, and wellness coaching to adults, children, and adolescents across all of the organization’s twenty-one outpatient clinics throughout Tennessee through value-based contracts. She serves as the Project and Clinical Director for a Substance Abuse and Mental Health Service Administration (SAMHSA) Minority AIDS Initiative: Service Integration (MAI-SI) grant, which provides HIV prevention services. She is also the Project Director for a Substance Abuse and Mental Health Service Administration (SAMHSA) Targeted Capacity Expansion-HIV Program (TCE-HIV) grant, which provides substance use disorder treatment and HIV prevention services. She serves as Site Principal Investigator for a Patient-Centered Outcomes Research Institute Study comparing two self-management programs. She has served as the Project Director for two Substance Abuse and Mental Health Service Administration (SAMHSA) Primary and Behavioral Health Care Integration (PBHCI) grants, which provide Health Home services to adult clients in Nashville and Clarksville, resulting in improved mental and physical health outcomes. Under her leadership, Centerstone became one of the first providers to receive accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) as a Behavioral Health Home for children and adults in May 2015 in four of the organization’s outpatient clinic and in May 2016, received Health Home accreditation in all of the organization’s outpatient clinics throughout Tennessee. Ms. Ryan has over nineteen years of experience in nursing, behavioral health, primary care and integrated services. She received her MS in Nursing in Leadership and Administration from Walden University, her RN Nursing Degree from Baptist Health Systems and her BS in Biology from Ouachita University. Honors Nashville Medical News Women to Watch In the News Behavioral Healthcare Executive - What Works: Centerstone improves outcomes through health home model The Tennessean - Centerstone takes comprehensive approach to health care Nashville Public Radio - How TennCare Hopes To Save Money Treating Mind And Body Of Vulnerable Patients
Brian Smock - Vice President, Magellan Health
Brian SmockVice President, Magellan Health

Brian Smock

Brian Smock - Vice President, Magellan Health Bio coming soon!
Kathy Szafran, MA, LPC - Executive Director, Mountain Health Promise, Aetna
Kathy Szafran, MA, LPCExecutive Director, Mountain Health Promise, Aetna

Kathy Szafran, MA, LPC

Kathy Szafran, MA, LPC - Executive Director, Mountain Health Promise, Aetna Kathy F. Szafran, MA, LPC, is the Executive Director of Mountain Health Promise, Aetna Better Health West Virginia. She is the former President and CEO of Crittenton Services of West Virginia. Ms. Szafran has over 25 years of behavioral health experience encompassing senior level management, program and policy development. She is a qualified expert witness for legal proceedings regarding the clinical treatment of abused children. Ms. Szafran has presented workshops at numerous national conferences and she has presented at Congressional briefings related to gender responsive-trauma focused care for marginalized girls. In 2016, she presented at The White House, specific to trauma-informed approaches in schools. She successfully integrated the ARC (Attachment, Self-Regulation and Competency) trauma-treatment framework into both residential and rural community based behavioral health services. Ms. Szafran is currently a peer reviewer and team leader for the Council on Accreditation. Co-Chair of the West Virginia ACEs Coalition. Board member for West Virginia Kids Count. She is active with the National Crittenton Foundation, advocating for best practices, specific to trauma focused- gender responsive services for multi-system involved girls. Ms. Szafran is a recipient of the Commissioner’s Award from the US Department of Health and Human Services, Committee on Child Sexual Abuse. She holds a master’s degree from West Virginia University and is a Licensed Professional Counselor with a certification in Traumatic Stress Studies from the Trauma Center at the Justice Resource Center.
Jeremy Ulderich - Director of Education Consultation and Development, Grafton Integrated Health Network
Jeremy UlderichDirector of Education Consultation and Development, Grafton Integrated Health Network

Jeremy Ulderich

Jeremy Ulderich - Director of Education Consultation and Development, Grafton Integrated Health Network Jeremy Ulderich is an educator with 19 years’ experience in the private non-profit sector. He has served clients as a special education teacher, principal, and now director.
Sonni Vierling, MA - Vice President, PACE Center, Community-based Services, Orchard Place
Sonni Vierling, MAVice President, PACE Center, Community-based Services, Orchard Place

Sonni Vierling, MA

Sonni Vierling, MA - Vice President, PACE Center, Community-based Services, Orchard Place Sonni Vierling is the Vice President of Orchard Place PACE Center, joining the organization in 2013. Orchard Place is Iowa’s only pediatric community mental health center for the state and provides inpatient, outpatient and community programs serving 9,000 children annually. The Integrated Health Home Program is one of 12 community-based programs Ms. Vierling oversees at the PACE Center. Ms. Vierling has over 25 years experience in public health and human services. Prior to Orchard Place, she worked at the Iowa Department of Public Health where she ran statewide programs that ranged from improving early childhood assessments in medical practice settings to increasing access to health care coverage for low-income children. At a local level, Ms. Vierling worked directly with children and families as a community-based provider in homes and school settings. She has a BA in Psychology at Grinnell College and an MA at the University of Iowa in Education and Women’s Studies.
Elizabeth Wendel, MSW, LSW - Business Project Program Manager, Aetna
Elizabeth Wendel, MSW, LSWBusiness Project Program Manager, Aetna

Elizabeth Wendel, MSW, LSW

Elizabeth Wendel, MSW, LSW - Business Project Program Manager, Aetna Elizabeth Wendel, MSW, LSW, a business project program manager for Aetna. Ms. Wendel began her career in child welfare with the study and implementation of Family Finding program in the city of Philadelphia and state of Pennsylvania. She served in multiple positions, including program director of the Family Finding program at Turning Points for Children for nearly ten years. This program served over 10,000 children in her tenure, and connected them with more than 23,000 committed supports. Ms. Wendel is also a certified clinician specializing in trauma work and is trauma informed practice certified. Ms. Wendel has joined a collaborative effort with Aetna to inform change practice for Aetna’s amazing change agent work for special populations, particularly young people in foster care. Ms. Wendel was recognized for the Eloquent Rising Leader Scholarship at the Alliance Senior Leadership Conference in 2019 and wrote the presentation for the 2020 conference. Ms. Wendel has also been published in The Chronicle for Social Change and is the recipient of the Aetna Community Heard Award in 2019. Ms. Wendel holds a master’s degree in social work from Temple University and completed her dissertation on the effects of social isolation amongst young people in care. Ms. Wendel is an adoptive parent and lives with her family in Philadelphia.
Jon Wolf - President & Chief Executive Officer, Pyramid Healthcare, Inc.
Jon WolfPresident & Chief Executive Officer, Pyramid Healthcare, Inc.

Jon Wolf

Jon Wolf - President & Chief Executive Officer, Pyramid Healthcare, Inc. Jonathan Wolf, is the President and Chief Executive Officer of Pyramid Healthcare, a provider of behavioral health services headquartered in Pennsylvania. Founded by Mr. Wolf in 1999 with one facility in Altoona, PA, Pyramid now owns and operates 89 behavioral health care facilities in Pennsylvania, North Carolina, Maryland, New Jersey, Georgia, and Connecticut, employing over 2,400 professionals and has annual revenues of over $200 M. Since it’s inception in 1999, Pyramid has grown into one of the largest privately owned behavioral health care systems in the United States with its vertically integrated system of care which includes a broad array of services and facilities including: 1300 detoxification/rehabilitation beds for chemical dependency and mental health treatment 63 outpatient chemical dependency and mental health treatment facilities 17 medication assisted treatment programs 7 eating disorder treatment programs 6 private schools for severely autistic children Trained as a professional hospital administrator, Mr. Wolf is a Pennsylvania native with a Bachelor’s Degree from Penn State University and a Master’s Degree from the George Washington University in Washington D.C. Before returning to Pennsylvania, Mr. Wolf ran free-standing psychiatric and substance abuse treatment systems in Atlanta and Augusta, Georgia, Salt Lake City, Utah and Toledo, Ohio.
Ray Wolfe, J.D. - Senior Associate, OPEN MINDS
Ray Wolfe, J.D.Senior Associate, OPEN MINDS

Ray Wolfe, J.D.

Ray Wolfe, J.D. - Senior Associate, OPEN MINDS Raymond “Ray” Wolfe, J.D. brings over 40 years of experience in the health and human services sector to the OPEN MINDS team. Mr. Wolfe currently serves as a Senior Associate, a position in which he utilizes his expertise to successfully lead varying projects for OPEN MINDS. His areas of expertise include financial analysis and management, mergers and acquisitions, performance improvement, and strategic planning. Before joining OPEN MINDS, Mr. Wolfe served in a 22 year tenure with Pittsburgh Mercy Health System in Pittsburgh, Pennsylvania. Most recently, Mr. Wolfe served as the organization’s Chief Operating Officer (COO) where he was responsible for oversight of all system operations, strategic planning, and performance management. Under his direction Pittsburgh Mercy achieved over $850K in value-based reimbursement contract quality bonus awards, integrated three organizations through merger/acquisition, and adopted a new performance management program for managers. Before acting as Pittsburgh Mercy’s COO, Mr. Wolfe served as the organization’s Chief Financial Officer (CFO) and was responsible for the development of internal costing methodologies, contract rate negotiations, and financial forecasting activities. In addition, he coordinated an integrated care program with local partner hospitals to develop a series of diversion and respite programs, as well as, specialized primary care, integrated care management and high utilizer teams, while maintaining 15 straight years profitability. Mr. Wolfe was promoted to CFO after serving as the Director of Fiscal and Information Security/Compliance for the health system. In this role, he was responsible for managing the transition of service contracts from fee-for-service (FFS), leading all compliance activities, and implementing a next generation electronic health record (EHR) system. Prior to his time at Pittsburgh Mercy Health System, Mr. Wolfe served as Chief Fiscal Officer with the Summit Center for Human Development in Clarksburg, West Virginia, where he was responsible for reporting and budgeting functions and preparing Summit Center’s programs for FFS billing. Previously, Mr. Wolfe served in billing and collections for two Pennsylvania-based hospitals. First, as an Accounts Receivables Manager for Brownsville General Hospital in Brownsville, PA, where he managed the accounting and billing system transition systems. Later as a Patient Account Manager for St. Francis Medical Center in Pittsburgh, PA, where he improved collections to hit 95% rate through the implementation of new billing software and department reorganization. Prior to working in the health and human services market, Mr. Wolfe spent five years practicing as a Lawyer with at Law Offices of Arch A. Moore in Moundsville, WV. In this role he provided general legal practice, created and established bylaws for multiple corporation, and handled West Virginia licensing of first vision insurance plan. Mr. Wolfe earned his Juris Doctor from the West Virginia University School of Law in Morgantown, WV and his Bachelor’s degree with a focus in Political Science and Sociology from West Liberty University, in Wheeling, WV, where he graduated Magna Cum Laude.
Garret Zabel - Director of Strategy & Innovation, Hillsides
Garret ZabelDirector of Strategy & Innovation, Hillsides

Garret Zabel

Garret Zabel - Director of Strategy & Innovation, Hillsides Garret Zabel is the Director of Strategy & Innovation for Hillsides, a multi-service non-profit agency in Los Angeles. He is instrumental in developing new programs and implementing the organization’s strategic plan for the direction, growth and diversity of revenue and services. Prior to joining Hillsides, Mr. Zabel worked for a social enterprise in rural Northwest Vietnam. He has a diverse background spanning multiple sectors, including healthcare and academia. Mr. Zabel graduated with honors from UCLA and earned his MS in social entrepreneurship and sustainability from the University of Sydney, Australia. When he isn’t working, you’ll find him restoring his 1948 Ford pickup, searching for the perfect coffee, or trading stocks in the wee hours of the morning. Mr. Zabel is the proud father of a golden retriever and is recently married to his best friend, Lisa. They reside in Pasadena, CA.
Scott Zeiter - Executive Vice President/Chief Operation Officer, Development, Grafton Integrated Health Network
Scott ZeiterExecutive Vice President/Chief Operation Officer, Development, Grafton Integrated Health Network

Scott Zeiter

Scott Zeiter - Executive Vice President/Chief Operation Officer, Development, Grafton Integrated Health Network Scott Zeiter joined Grafton nine years ago. He has a Masters in Social Work from the University of Pennsylvania and has practiced as a clinical social worker in a variety of settings including a children’s outpatient mental health clinic, a partial hospital program, and a large inpatient psychiatric treatment center. He has experience as a health care risk manager, a managed care utilization specialist, and also previously served as Chief Executive Officer of a residential treatment center for children with mental health and sexual offending behaviors.

Login to access The OPEN MINDS Circle Library. Not a member? Create your free account now!

Close

Support Request

Need help now?

Call our toll-free phone number 877-350-6463