Michelle Coughlin is a primary member of the OPEN MINDS Market Intelligence team and currently serves as the Vice President of Market Intelligence. In this role, she is responsible for the research, analysis, and development of all special Market Intelligence Reports and resources produced by the OPEN MINDS team. Some of the topics of the briefing reports include changes in the health care landscape, the future of Medicaid managed care, and behavioral health carve-out models.

Ms. Coughlin is also the editor of the OPEN MINDS Behavioral Health System State Profile series. The series is an annually updated market intelligence report on mental health and addiction treatment financing in each of the fifty states and the District of Columbia. The content of the profile series includes Medicaid managed care and fee-for-service enrollment numbers, top health plans, description of the Medicaid delivery system, behavioral health covered services and carve-outs, care coordination models utilized by the state such as health homes or ACOs, and a description of the dual-eligible delivery system.

Prior to joining OPEN MINDS, Ms. Coughlin served as a Research Consultant for Shippensburg University in Shippensburg, Pennsylvania. In this role, she provided assistance with project development, data collection, and statistical analyses for students and faculty. Additionally, Ms. Coughlin worked with faculty members to study student’s perceptions towards working with older adults and ageist attitudes.

Previously, Ms. Coughlin served as a Medication Aide for United Methodist Communities Bristol Glen in Newton, New Jersey. In this role, she was responsible for providing care and medication management for older adults with Alzheimer’s disease, dementia, and psychiatric conditions.

Ms. Coughlin recently received her Master of Psychological Science degree from Shippensburg University in Shippensburg, Pennsylvania where she conducted her Master’s thesis on evolutionary mating preferences and online dating. Previously, Ms. Coughlin received her Bachelor of Science Degree from East Stroudsburg University in East Stroudsburg, Pennsylvania, where she majored in Psychology.

Latest Resources

Last week, a report on performance of the new TRICARE health plan model was released (see DOD Surveys Indicate Beneficiary…
We just wrapped up an analysis of the consumer population with a serious mental illness (SMI) and their insurance coverage.…
Managed care as the primary model for health benefits management continues to hold. About 75% of the U.S. population is…

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