M. Arthur Williams, PMP, is currently a Senior Project Management Consultant for the Pennsylvania Department of Human Services, Office of the Secretary. Mr. Williams brings over 24 years of healthcare data and technology experience, providing analytic support for U.S. Medicaid offices, U.S. Medicare, Canadian Medicare, and commercial insurance clients. He offers extensive experience with data analysis and claims processing in several key areas including pharmacy, long-term care and managed care.
Prior to joining the OPEN MINDS team in its contract with the State of Pennsylvania Medicaid program, Mr. Williams worked with Electronic Data Systems as program manager for HP-EDS project management process integration. He was responsible for coordinating the successful move from an EDS program management and billing process to the new Microsoft Project Server (MSPS) and SAP. His efforts included the coordination of over 150 project managers on several healthcare accounts to convert over 2,000 active projects to the new application. He facilitated meetings with commercial, Medicaid and Medicare accounts to standardize project management and billing standards, earned value calculation, and resource management.
As a project account manager with MetaVance, Mr. Williams co-wrote and managed a feasibility assessment for the province of New Brunswick’s Medicare system. And, as the product delivery manager for MetaVance, Mr. Williams was the first delivery manager of EDS’s new flagship Healthcare Portfolio, a product still being used at four sites, including BCBS of Arizona and Humana Healthcare. As a technical manager for the Pennsylvania Medicaid, Mr. Williams oversaw the development and delivery of enhancements for a two-year Pennsylvania Medicaid implementation. He set-up a quality assurance test lab and sponsored end-user training for over 300 state workers.
Mr. Williams performed his graduate study at Western Michigan University and has a Bachelor of Arts from Albion College. He is an affiliate with the Project Management Institute (PMI), and the Health Information and Management Systems Society (HIMSS).