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Lisa K. MacDonald M.B.A. serves as the Editorial Director on the OPEN MINDS marketing and communications team. Ms. MacDonald brings over 30 years of health care experience in the professional services field. Prior to joining OPEN MINDS, Ms. MacDonald served as Senior Vice President of Service Delivery for CynergisTek, Inc, where she was responsible for implementation, management, staffing, strategic planning, financial analysis and performance of a comprehensive suite of customized managed print services programs for multi-million-dollar contracts in more than 220 hospital systems across the U.S. In this role she improved customer satisfaction by 50%, successfully executed a $27 million integrated delivery network contract and effected annual cost savings of an average of 28% for a nationwide portfolio of large health care networks and hospitals.

Latest Resources

There is great debate over whether consumers shop for health care services; I mean compare prices and use performance and…
The non-profit health and human service organization’s governance needs are changing - and becoming less similar to non-profit organizations in…
At last week’s The 2019 OPEN MINDS Executive Leadership Retreat, one area of focus was “growing” women in leadership positions…

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