Leveraging Your IT Partner For Long Term Sustainability & Growth (Coffee Break Case Study)

Industry Resource | May 9, 2017

OPEN MINDS, Senior Associate, Jim Gargiulo discusses the importance of viewing information technology as a strategic tool and subsequently developing a partnership with your IT vendor and the organizational impact that arises as a result. Two project case studies...

Knowing When To Reorganize & How To Do It (Coffee Break Case Study)

Industry Resource | May 9, 2017

Embarking on a reorganization can be the key to increasing operating efficiencies, aligning organizational culture with the way the business runs, and improving customer satisfaction. OPEN MINDS, Senior Associate, Ken Carr, discusses traits that may indicate your organization could...

Return On Investment (ROI) Check-In: The Value In Balancing Quantitative & Qualitative Approaches (Coffee Break Case Study)

Industry Resource | May 2, 2017

OPEN MINDS Senior Associate, Jennifer Magnabosco, Ph.D., discusses why return-on-investment (ROI) is important in health and human service organizations, the concept of organizational ROI ‘culture’ and how to address both quantitative and qualitative ROI approaches to determine value. In...

Developing A Clinical Integration Model That Works (Coffee Break Case Study)

Industry Resource | May 2, 2017

President of Strategic Integration Solutions and OPEN MINDS Advisory Board Member, Richard Maye discusses how he has developed a successful clinical integration model that has been implemented in a number of practices across the country. As the push for...

How (& Why) To Report Consumer Experience Results & Outcomes (Coffee Break Case Study)

Industry Resource | May 2, 2017

OPEN MINDS Senior Associate, Paul Neitman, introduces the methodology and outcomes associated with utilizing client satisfaction surveys and client outcomes data to modify training needs, clinician preferences, and treatment outcomes for clinical professional and consumers alike. Health and human...

Corporate Compliance Plans: Safeguarding Against Financial Loss & Reputation Ruin (Coffee Break Case Study)

Industry Resource | May 2, 2017

OPEN MINDS Senior Associate, Howard Shiffman, discusses why organizations should implement a compliance plan, outlines the critical components organizations need to address in their compliance plans, and gives examples of how to utilize these plans to detect and prevent...

Implementing Comprehensive Person-Centered Care Models: Wrapping In Human Services (Coffee Break Case Study)

Industry Resource | May 2, 2017

OPEN MINDS Senior Associate, Brandon Danz, MPA, MHA, discusses strategies to improve comprehensive care management for the complex consumer population. Unmet human service needs such as housing, transportation, and domestic violence are common among complex consumer populations and are...

Opportunities For Community Agencies In The Current Employee Assistance Programs (EAP) Market (Coffee Break Case Study)

Industry Resource | May 2, 2017

OPEN MINDS Senior Associate, Mitch Berdie, Psy.D., discusses the current state of the EAP market, EAP's place in the healthcare system, and how community agencies can capitalize on opportunities to compete in the market. Over the past couple years,...

Strategic Planning In Times Of Crisis (Coffee Break Case Study)

Industry Resource | May 2, 2017

OPEN MINDS Senior Associate, Bob Dunbar, explains the key components to strategy development during times of crisis and how to plan for organizational success when the road ahead is not clear. In an environment where executives across the health...

Maintaining Your Organization Through Quality Information (Coffee Break Case Study)

Industry Resource | December 16, 2016

The quality of your business decisions is directly related to the quality of the information used to make them. As part of OPEN MINDS Management Mondays Coffee Break Case Studies Series, Senior Associate, Matt Chamberlain, presented this informative coffee...