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Gettysburg, Pa. (March 8, 2020) – OPEN MINDS has announced that The OPEN MINDS Care Innovation Summit: Solving The Problem Of Access For Consumers With Complex Care Needs will focus on connecting consumers with complex support needs to effective, innovative treatment programs. The summit will take place on August 25, 2020 from 8:00am-4:00pm at the Marriot Newport Beach in Newport Beach, California. Connecting consumers with complex support needs to effective, innovative treatment programs is an ongoing challenge.

The summit will address this challenge and will kick off with an overview of the trends driving innovation in the health and human service market and a review of OPEN MINDS strategic framework for designing and launching sustainable treatment programs. The day will begin with the opening session, “Trends Driving Innovation For Access To Care” and will feature case study presentations on cutting-edge new clinical programs—including their design, keys to successful implementation, and programs to ensure the right complex consumer has access to the right support at the right time. The summit will conclude with the roundtable discussion, “Challenges in Bridging the Gap Between Need and Access: Provider and Payer Perspectives” on the strategic challenges to innovation for specialty provider organizations and health plans.

The summit will be moderated by OPEN MINDS Senior Associate Paul M. Duck. Mr. Duck brings over 40 years of experience in leadership and management focusing on managed care, health information technology strategy, business development, and customer experience optimization to the OPEN MINDS team. Prior to joining OPEN MINDS, Mr. Duck served as the vice president of strategy and development at Beacon Health Options. In this role, he led the organization’s strategy and business development efforts and was responsible for a 30% increase in net revenue and initiated over $1 billion in revenue generation. Mr. Duck was active in national behavioral health initiatives as an executive of Beacon Health Options, including participating as a speaker at national and state association meetings.

Registration for this informative summit is limited. Any executive purchasing an All-Access Institute Pass to The 2020 OPEN MINDS Management Best Practices Institute has access to this summit. Individual registrations for the summit are available for $300. Learn more about registration options at

This year’s summit will take place the day before The 2020 OPEN MINDS Management Best Practices Institute. The Institute will take place at the Newport Beach Marriott in Newport Beach, California from August 25-27, 2020, and is designed to give executives the management tools they need to build a strategy for innovation in a complex market.

For additional questions and inquiries, please contact Stacey Cotton, Vice President, Education Events, OPEN MINDS at 877-350-6463 or



OPEN MINDS is an award-winning information source, executive education provider, and business solutions firm specializing in the domains of health and human services serving consumers with chronic conditions and complex support needs. For thirty years, we’ve been pioneers for change – helping organizations implement the transformational business practices they need to succeed in an evolving market with new reimbursement, competition, policies and regulations.

OPEN MINDS is powered by a national team of experienced executives and subject matter experts with specific expertise and experience in nine key market areas – mental health, addictions, chronic conditions, autism and intellectual/developmental disabilities, long-term care, children’s services, social services, juvenile justice, and corrections health care. Our mission is to improve the quality of care for consumers with complex support needs by improving the effectiveness of those serving them – provider organizations, payer and insurance organizations, government agencies, pharmaceutical organizations, and technology firms. Learn more at

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