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GETTYSBURG, Pa. (March 24, 2019) — OPEN MINDS and Credible Behavioral Health Software released the full results of The 2019 OPEN MINDS Performance Management Executive Survey. The survey focuses on where specialty provider organizations are in the move to value-based reimbursement (VBR) and what they are measuring for these new contracts. It found that 71% of specialty provider organizations have contracts with health plans in 2019. Breaking down the data by market, 85% of behavioral health, 57% of child services, 49% of I/DD and LTSS, and 90% of primary care organizations have health plan or ACO contracts. The results show that “value” is the big focus because of escalating payer costs; public policy and payer policy to integrate care coordination; lack of link of payment to clinical quality, outcomes, performance, or consumer experience; and a ‘great experiment’ in non-volume-based payment.

To provide a health and human services benchmark, OPEN MINDS conducted their annual performance management executive survey. The survey resulting insights include:

  • The percent of organizations with health plan or ACO contracts
  • The percent of organizational revenue in VBR
  • The types of VBR models provider organizations are implementing
  • The most popular quality measures
  • The use of performance-based contracting models for staff

To download The 2019 Performance Management Executive Survey, available free of charge courtesy of Credible Behavioral Health Software, and learn more about specialty provider organizations, please visit:

About Credible Behavioral Health, Inc.

Relying on more than 18 years of partner feedback, innovations, and improvements, Credible is committed to improving the quality of care and lives in behavioral health for clients, families, providers, and management. A market leader in Behavioral Health Enterprise Software, Credible has partnered with over 425 Partner Agencies in 36 states. We provide secure, proven, easy-to-use software for clinic, community, residential, and mobile care providers.

Credible provides Behavioral Healthcare Enterprise software to the growing US Behavioral Health (Mental Health and Substance Abuse) market. A leading SaaS vendor, Credible’s Behavioral Health Electronic Health Record (EHR) is HIPAA compliant, Meaningful Use Stage 3 certified, and processing annually over $4,000,000,000 in Medicaid, Medicare, and insurance claims. Credible’s current functionality includes fully integrated clinical, scheduling, employee management, primary care, treatment planning, security, ePrescribing, eLabs, inpatient, mobile, reporting, and billing modules. Marketed as secure, proven, easy-to-use software for clinic, community, residential, and mobile care providers, Credible leads the industry in innovation and service.


OPEN MINDS is a national strategic advisory firm specializing in the sectors of the health and human service industry, serving individuals with complex support needs: mental health; addiction treatment; children and family services; intellectual and developmental disabilities; chronic disease management; long term care; social services; correctional health care; and juvenile justice.

Founded in 1987 and based in Gettysburg, Pennsylvania, the 75+ associates believe by providing the latest market intelligence and management best practices to organizations serving the health and social support needs of the most vulnerable consumers, those organizations will be better able to provide efficient and effective services. Learn more at


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