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Gettysburg, Pa. (December 23, 2018) — OPEN MINDS Chief Operating Officer, Stacy DiStefano, attended a symposium in October 2018 held by The Council on Quality and Leadership, The Institute on Public Policy for People with Disabilities and Mosaic addressing questions regarding Medicaid managed care for people with intellectual and developmental disabilities (I/DD).

The symposium brought together 25 thought leaders in healthcare and long-term service and support (LTSS) industries to discuss and develop a uniform understanding of value-based quality measures for people with I/DD.

The overall goal of the discussion was ensuring that quality metrics were developed as the industry moves into managed care. As a result of the symposium, The Council on Quality and Leadership, along with attendees and organizers, produced a summarized report of symposium findings and a data analysis of 28 service agencies supporting 3,000 people.The report and toolkit provides a road-map on which key measures will support people with I/DD in receiving high quality service and support. The full report and toolkit can be found here.

About The Council on Quality and Leadership

Starting in 1969, The Council on Quality and Leadership, or CQL, has been a leader in working with human service organizations and systems to continuously define, measure, and improve quality of life and quality of services for people with intellectual and developmental disabilities, mental illness, older adults, and children and youth. You can learn more about CQL


OPEN MINDS is a national market intelligence and strategic advisory firm focused on the sectors of the health and human service field serving consumers with chronic conditions and complex support needs. Founded in 1987 and based in Gettysburg, Pennsylvania, the 175+ associates provide market insights and innovative management solutions designed to improve operational and strategic performance. Learn more at

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