GETTYSBURG, Pa. (January 20, 2019) — OPEN MINDS, a leading national market intelligence and management consulting firm, continued to expand through the fourth quarter of its 30th year in operation with the addition of six new team members. The new team members include Lisa MacDonald in a newly-created OPEN MINDS Circle editorial director position, and five new members of the OPEN MINDS consulting team – Marion Brown, Senior Associate, Gregory Downing, D.O., Ph.D., Senior Associate, Tiffany Gee, Senior Consultant, Rebecca Plonsky, Senior Associate, and Christopher Williams, Senior Associate.
Lisa MacDonald, M.B.A., will serve as the Editorial Director on the OPEN MINDS marketing and communications team. Ms. MacDonald brings over 30 years of health care experience in the professional services field. Prior to joining OPEN MINDS, Ms. MacDonald served as Senior Vice President of Service Delivery for CynergisTek, Inc, where she was responsible for implementation, management, staffing, strategic planning, financial analysis and performance of a comprehensive suite of customized managed print services programs for multi-million-dollar contracts in more than 220 hospital systems across the U.S. In this role she improved customer satisfaction by 50%, successfully executed a $27 million integrated delivery network contract, and effected annual cost savings of an average of 28% for a nationwide portfolio of large health care networks and hospitals
Christopher Williams, M.A., will serve as a Senior Associate on the OPEN MINDS consulting practice. Mr. Williams brings over 25 years of strategic marketing and communications experience to the OPEN MINDS team. He will be leading projects related to developing strategic partnerships, brand and reputation management, strategic and crisis communications, and well as mixed-method research design and statistical analysis. Prior to joining OPEN MINDS, Mr. Williams served as the Director of Sales, Northwest and Account Management for The Echo Group. His responsibilities included generating new client sales, sales territory planning and management, as well as sales prospecting and lead conversions through product demonstrations, managing strategic accounts and fostering client relationships.
Marion Brown, LCSW, CPHQ, will serve as a Senior Associate on the OPEN MINDS consulting practice, bringing over 35 years of organizational competency and development experience to the team. Prior to joining OPEN MINDS, Ms. Brown worked as a Independent Psychotherapist and Certified Professional for Healthcare Quality. Working primarily with the United Healthcare Group, Ms. Brown assisted with network development projects, including provider recruitment, engagement and training. Before working independently, Ms. Brown served as the Executive Vice President for AMG Health Care, LLC. In this role, Ms. Brown developed sales and marketing strategies, resulting in an increase in revenue base by $3 million across five states. Ms. Brown also provided healthcare consultation, cultural competency training and strategic planning.
Greg Downing, D.O., Ph.D., will serve as a Senior Associate on the OPEN MINDS consulting practice, bringing his 26 years of extensive experience to the team. Dr. Downing has worked across the health and human services field from a pediatric medical practice to government policy setting.Dr. Downing supports open government initiatives involving technology and shared data, and has spoken at SXSW on how data transparency has the power to transform patient outcomes. In 2013, Dr. Downing led the establishment of the HHS IDEA Lab, which engages the HHS workforce and empowers them in problem-solving innovation and entrepreneurship activities. He will be applying his wealth of knowledge regarding data applications, open innovation methods and integrative medicine as his lead’s future OPEN MINDS initiatives.
Rebecca Plonsky, LICSW, will serve as a Senior Associate on the OPEN MINDS consulting practice. Ms. Plonsky brings over 14 years of experience in strategic operations to OPEN MINDS. Prior to joining OPEN MINDS, Ms. Plonsky served as the National Vice President of Development, Prospect Integrated Behavioral Health for Prospect Alta Hospital Systems, LLC, responsible for national growth and development of the integrated behavioral health service lines. She successfully improved patient health outcomes and added $10 million of savings and revenue to the bottom line. Ms. Plonsky also served as the Behavioral Health Program Manager, for Blue Cross Blue Shield of Rhode Island. Ms. Plonsky was responsible for developing innovative behavioral health programming to improve patient outcomes and address network gaps in care, provide clinical, quality and strategic oversight and analysis on behavioral programming and negotiating behavioral health case rates and program implementation.
Tiffany Gee will serve as a Senior Consultant on the OPEN MINDS consulting practice. Ms. Gee brings over 7 years of experience in the federal contracting industry across a variety of roles including project management, business development, competitive intelligence and strategic pricing. Prior to joining the OPEN MINDS team, Ms. Gee served as the Government Affairs Associate at The American Association for Laboratory Accreditation. In this position, she was responsible for planning and executing a comprehensive strategy to advance a policy agenda in the U.S. Congress. and several state legislatures. Ms. Gee received her Bachelor of Arts in Political Science from Tufts University in Medford, MA
ABOUT OPEN MINDS
OPEN MINDS is a national market intelligence and strategic advisory firm focused on the sectors of the health and human service field serving consumers with chronic conditions and complex support needs. Founded in 1987 and based in Gettysburg, Pennsylvania, the 175+ associates provide market insights and innovative management solutions designed to improve operational and strategic performance. Learn more at www.openminds.com.