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Gettysburg, Pa. (November 25, 2018) – How are health plans addressing social determinants—and how can provider organization management teams develop new service lines to meet these needs? That was the focus of the October 2018 edition of the OPEN MINDS management newsletter, The Social Determinants Of Health Issue: How To Build Successful & Sustainable Programs. This issue is focused on the social service market in the United States and how payers and provider organizations can address social determinants of health to improve care.

“The research data is clear. Social factors—from housing to nutrition to transportation and more—play a major role in health status and health spending. Health plan managers are looking for how to address these important, but non-medical, needs. But there is still much work to do in terms of developing scalable solutions that can be integrated into whole person health approaches,” said Monica E. Oss, Chief Executive Officer of OPEN MINDS. “In this issue of the OPEN MINDS Management Newsletter, we’ve provided an snapshot of the current health system thinking on social determinants—and a guide for how entrepreneurial provider organization managers can develop new solutions to these common problems.”

The issue is headlined by Ms. Oss in her article, Social Determinants—The Next Frontier, which provides an overview of recent research on how social issues impact health care, and looks ahead to how health plans and provider organizations are addressing social determinants of health. The issue also includes the OPEN MINDS best practice model for marketing social support services to health plans and accountable care organizations in Selling Social Services To Payers & Health Plans: A Step-By-Step Approach. The edition includes a market intelligence report on the federal social services market in The Social Services Market: Over $331 Billion In Spending In FY2016.

Additionally, the issue includes a collection of new programs being implemented by payers to address social support needs (see What Are Payers, Health Plans, & ACOs Doing About Social Determinants?), as well as a specific example of one health plan’s program. In Addressing The Social Services/Health Care Overlap-Optum In Salt Lake County, Utah, the OPEN MINDS team spoke with with Tracy Luoma, Executive Director for Optum Salt Lake County, Utah about how Optum has worked to address social determinants of health through an Assertive Community Treatment Model (ACT) model of care, as well as housing supports.

The OPEN MINDS Management Newsletter is available to all OPEN MINDS Circle Elite, Premium, and Standard members. Learn more about becoming an OPEN MINDS Circle member online at

For additional questions and inquiries, please contact Sarah C. Threnhauser, Executive Vice President, OPEN MINDS at 717-334-1329 or


OPEN MINDS is a national market intelligence and strategic advisory firm focused on the sectors of the health and human service field serving consumers with chronic conditions and complex support needs. Founded in 1987 and based in Gettysburg, Pennsylvania, the 175+ associates provide market insights and innovative management solutions designed to improve operational and strategic performance. Learn more at

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