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GETTYSBURG, Pa. (August 9, 2020) — Genoa Healthcare, a leading provider organization of behavioral health pharmacy services, in August marks its 20th year of serving individuals with mental health issues, substance use disorders, and other complex, chronic health conditions.

To celebrate the milestone, Genoa employees across the U.S. are engaging in 20 “acts of kindness” in their local communities through volunteer opportunities, donations and outreach to those in need.

“With one in five Americans dealing with mental health issues, ensuring access to quality behavioral health care and medications is more important than ever,” said Genoa Chief Executive Officer Joe Douglas. “This anniversary marks an important milestone in Genoa’s continued commitment to expanding access to mental health pharmacy services and improving outcomes for the people we serve.”

Partnering with community mental health clinics, Genoa provides pharmacy services to people in the same facility they receive their care, making it easier to obtain needed medications and leading to improved health outcomes. Co-locating Genoa pharmacies in local care facilities enables Genoa to build relationships with individuals and their care provider organizations, resulting in more than 90% medication adherence, compared to 50% or less through most retail pharmacies.

As the COVID-19 pandemic continues to evolve, access to medications and mental health services is increasingly important to ensure positive health outcomes for consumers. To help keep consumers safe and healthy, Genoa is offering curbside pick-up and free home delivery for needed medications, and increasing its pharmacist outreach to provide care and human connection during an uncertain time.

“It’s a privilege to be able to make a difference in the lives of those we serve,” said Mr. Douglas. “We’re honored to have an impact on our partners’ ability to deliver great care, on the advancement of the behavioral health industry, and most importantly on our consumers’ well-being.”

Genoa provides pharmacy, telepsychiatry, and clinical pharmacy services to more than one million consumers at over 530 sites in 47 states across the U.S.

About Genoa Healthcare

Genoa Healthcare has been serving the behavioral health community for nearly 20 years, providing pharmacy services, telepsychiatry and medication management solutions. Today, Genoa Healthcare serves more than 800,000 individuals annually in 47 states and the District of Columbia, and fills more than 15 million prescriptions per year. Genoa Healthcare is the fifth largest drug chain in the U.S., with more than 450 pharmacies located within behavioral health centers. Visit


OPEN MINDS is a national market intelligence and strategic advisory firm focused on the sectors of the health and human service field serving consumers with chronic conditions and complex support needs. Founded in 1987 and based in Gettysburg, Pennsylvania, the 175+ associates provide market insights and innovative management solutions designed to improve operational and strategic performance. Learn more at

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