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Gettysburg, Pa. (August 18, 2019) – Those accountable for a system of care have an interest in managing services to maximize the potential for wellness in community settings. Not only are higher levels of care costlier, but promoting care in the least-restrictive environment possible is more recovery-oriented and has been enshrined into law by the U.S. Supreme Court’s Olmstead decision.

Join Dr. Margie Balfour, Chief of Quality & Clinical Innovation at Connections Health Solutions and Johnnie Gasper, Crisis System Partner Specialist at Arizona Complete Health for an executive web briefing on Wednesday, September 18th at 1:00 pm ET, hosted by OPEN MINDS and sponsored by Topaz Information Solutions. This session will describe how a crisis provider (Connections Health Solutions) and payer (Cenpatico Integrated Care) collaborated to develop a quality improvement process based on crisis utilization data. In our model, a crisis visit is considered a potential missed opportunity for community stabilization.

This exclusive online event will discuss the importance of using data to evaluate network performance, describe how rapid-cycle quality improvement can be used to decrease readmissions and service overutilization, and help attendees apply lessons learned to problems in their settings.

Registration for this executive web briefing is free, courtesy of Topaz Information Solutions (TopazIS). If you are unable to attend, still register. At the end of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides. Register at:

About Topaz Information Solutions (TopazIS)
Topaz Information Solutions was founded in 2000 by two large, community-based behavioral health organizations seeking a platform to facilitate communications and clinical interoperability between organizations comprising a patient’s care team. In partnership with NextGen Healthcare®, Topaz Information Solutions delivers technology solutions to behavioral health and social services organizations pursuing integrated care through the deployment of robust EHR, Practice Management, Patient Portal and Mobility Solutions. Learn more at


OPEN MINDS is a national market intelligence and strategic advisory firm focused on the sectors of the health and human service field serving consumers with chronic conditions and complex support needs. Founded in 1987 and based in Gettysburg, Pennsylvania, the 175+ associates provide market insights and innovative management solutions designed to improve operational and strategic performance. Learn more at

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