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GETTYSBURG, Pa. (March 1, 2020) — In an analysis of health and human service technology products available nationwide, OPEN MINDS found 85 that offer referral management functionality. Referral management technology products are defined as systems that assist in moving consumers into the next step of care either via a change in diagnosis or escalation of care. Referral management technology works to integrate the referral process into the existing workflow, maintain provider directory accuracy, engage consumers throughout the process, and analyze metrics to assist in improving future outcomes.

Of the 85 products, 61% (52) serve the mental health market, and 55% (47) serve the addiction treatment market.

Referral Management Technology Products
By Health & Human Service Market

Mental Health
Addiction Treatment
Non-Hospital Based Acute Care
Residential & Hospital-Based Acute Care
Primary Care
Long Term Services & Supports
Chronic Care Management
Children & Family Services
Autism & I/DD Services
Social Services (including Homeless)
Retail Clinics & Urgent Care
Adult Corrections Health Care
Payers-Health Plans-Care Managers
Juvenile Justice

A comprehensive list of medical referral management health care technology products is available at is the only online directory laser-focused on health care technology specifically for the health and human services (HHS) sector. With over 2,800 products, from nearly 1,000 vendors, and organized by 45 HHS-relevant categories, is the most comprehensive HHS technology resource. connects provider organizations and tech vendors, closes the gap between them, and restores order to what has been the chaos of understanding technology designed for the field.

If your technology product is not featured, or you have a listing and would like to enhance it, contact OPEN MINDS at, or call us at 877-350-6463.


OPEN MINDS is an award-winning information source, executive education provider, and business solutions firm specializing in the domains of health and human services serving consumers with chronic conditions and complex support needs. For thirty years, we’ve been pioneers for change – helping organizations implement the transformational business practices they need to succeed in an evolving market with new reimbursement, competition, policies, and regulations.

OPEN MINDS is powered by a national team of experienced executives and subject matter experts with specific expertise and experience in nine key market areas – mental health, addictions, chronic conditions, autism and intellectual/developmental disabilities, long-term care, children’s services, social services, juvenile justice, and corrections health care. Our mission is to improve the quality of care for consumers with complex support needs by improving the effectiveness of those serving them – provider organizations, payer and insurance organizations, government agencies, pharmaceutical organizations, and technology firms. Learn more at

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