The health and human service industry doesn’t have a great track record for adopting innovation. But if you are a manager, how do you get your customers and your own staff to embrace innovation? The ability not only to innovate – but to take innovation to successful scale is one of the hallmark competencies of organizations that will thrive in an environment that rewards adoption of the new and requires organizational risk. In this session at The 2015 OPEN MINDS Strategy & Innovation Institute, OPEN MINDS CEO Monica E. Oss addressed the importance of innovation to . . .