This presentation was led by Timothy Snyder, Jr., Executive Vice President, Marketing, OPEN MINDS, at the 2015 OPEN MINDS California Management Best Practices Institute in San Diego, CA, on August 27, 2015. Alongside Timothy Snyder, Jr. was Steve Elson, Ph.D., Chief Executive Officer, Casa Pacifica Centers for Children & Families. In the presentation, Timothy Snyder, Jr. and Steve Elson explored best practices in online consumer marketing and social media and heard from health and human service provider organizations doing it right . . .