In our current era of technology and metrics, it’s likely that your management team has a lot of data. Now the question is how do you use that data to improve your organization’s performance? In this session, Joseph Naughton-Travers, Senior Associate, OPEN MINDS will review the cornerstones of data that organizations need to drive innovation, enhance care quality, and improve operational performance. This session covered: How to develop a best practice performance reporting system; An overview of the reporting and dashboard products on the market to facilitate those system; and, How to incorporate performance metrics . . .