This presentation examines the field-tested process for organizations looking to become data-driven in times of economic uncertainty. To survive unexpected financial disruption, executives of specialty provider organizations need to embrace a new model for developing a strategy to navigate turbulent times. This crisis strategy process has seven key components:
- A crisis management plan
- A cash management plan
- A plan for virtual service delivery and operations
- A plan for virtual revenue generation
- A plan for short-term revenue maximization
- A plan for aggressive short-term business development
- A strategic plan for post-disruption sustainability
What is common during the development and management of strategy throughout a crisis is the need for frequent reviews and updates (sometimes daily) based on the best available information. But for many executive teams, lack of accurate and timely information prevents them from making the best decisions.
Executives need the right information, on a timely basis, to navigate economic turbulence. Most often, this is information that exists somewhere in the organization – but is usually not in the same system and is not integrated for reporting in a way that it can be used for decision making.
In this session, our faculty take executives through a rapid-fire process of becoming a data-driven organization. Key session discussion points include:
- The types of information that are most useful for strategic decision making
- Twelve-step process to move your executive team and your entire organization to data-driven decision making
- Case study and examples of best practice performance reporting