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This presentation was delivered by Arvin Singh, MBA, MPH, MHL, LSSGB, PhD-c, Chief Operating Officer, Odyssey House Louisiana on February 14, 2020 at The 2020 OPEN MINDS Performance Management Institute. In the presentation, Dr. Singh discussed paths to cost reduction; value-added and non-value-added activities; batch vs. continuous flow, and other compelling business principles . . .

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