This presentation was led by Monica E. Oss, Chief Executive Officer, OPEN MINDS, at the 2015 OPEN MINDS California Management Best Practices Institute in San Diego, CA, on August 27, 2015. Alongside Monica E. Oss was Vitka Eisen, M.S.W., Ed.D., Chief Executive Officer, HealthRIGHT 360. In the presentation, Monica E. Oss and Vitka Eisen discussed how to analyze current service lines and determine strategic options for diversification, as well as a target costing model for launching new services . . .