Closing plenary given by Monica E. Oss, Chief Executive Officer, OPEN MINDS, at The 2016 OPEN MINDS Technology & Informatics Institute on November 11, 2016. Every day a new tech development is announced…the chip on your arm that dispenses medicine, cognitive rehab for Alzheimer’s disease, robots for autism that teach social cues. But with all the sizzle (and great promise) surrounding these new developments, how do executive teams decide what is a fad and what is a worthwhile investment for a sustainable business model? These days in health and human services, the sustainable organization . . .