Industry Resources | September 16, 2014
The Failed EHR Implementation: What’s A CEO To Do?
This session was delivered by Joseph P. Naughton-Travers, Ed. M., Senior Associate, OPEN MINDS, at The 2014 OPEN MINDS Executive Leadership Retreat. What happens when the implementation of a long-awaited, and much-anticipated, electronic health record (EHR) doesn’t go as planned – when deadlines are missed, staff is unprepared, budgets run over, and software fails? Implementing an EHR is a complex task on many levels; in addition to operational concerns about budgets, trainings, processes, and timelines, there is the larger issue that an EHR fundamentally changes how organizations interact with consumers and provide clinical . . .