This presentation was delivered on October 29, 2019 at The 2019 OPEN MINDS Technology & Informatics Institute. In the presentation, the speakers discussed why consumer access to care is a priority for payers and health plans; how technology can fill in the gaps and increase consumer access to care through virtual health; and case study examples of organizations that are using technology innovations to improve access to care for the complex consumer population. The presentation speakers included: Paul Duck, Senior Associate, OPEN MINDS Ellie Zuehlke, MPH, Director, Community Benefit & Engagement, Allina . . .