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Change in the healthcare industry is inevitable and has maintained speed at a rapid pace. With the speed of change, it is common for organizations to be moving through many types of change at once – leadership changes, organizational transformation, technology adoption, launching new services or partnerships, and more. Unfortunately, these changes often lead to miscommunication and lack of trust in leadership, as well as the deflation of employee morale. In this Coffee Break Case Study, OPEN MINDS Senior Associate, Kristi Hamilton, MBA, CPPM, discusses the internal and external challenges leadership teams might face during times of organizational change . . .
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