This presentation was led by Sharon Hicks, Senior Associate, OPEN MINDS at the 2015 OPEN MINDS Technology & Informatics Institute in Washington, D.C. on October 27, 2015. In the presentation, Sharon Hicks discussed the value of messaging technologies, reviewed how they can be utilized by your organization, and talked with organizations that are successfully utilizing messaging to share consumer data. Other presenters in this session included: Randall Holley, Director of Information Technology, Commonwealth Care of Roanoke Ben Oesterling, Network Administrator, Concordia Community Support Services Matt Keener, M.D., Founder . . .