The OPEN MINDS Executive Blueprint for Crisis ManagementBuilding Organizational Sustainability & Success in a Disrupted Health & Human Service Market
A 32-week program designed to help executive teams navigate the business, organizational, operational, and culture changes of a market in turbulence. The program, based on the seven-component OPEN MINDS executive blueprint, combines a series of 35 live educational web briefings with online technical assistance and a suite of on-demand resources.
Consumer Access & Customer Service Functionality In Population Health Management: Preparing For Value-Based Reimbursement
This presentation was led by Paul Block, Senior Associate, OPEN MINDS at the 2017 OPEN MINDS Performance Management Institute in Clearwater Beach, Florida, on February 17, 2017. In the presentation, Mr. Block discussed the relationship between population health management & value-based reimbursement; seven key competencies for consumer access, customer service, & consumer engagement functionality; and a Cleanslate Centers case study on consumer access, customer service, and consumer engagement functionality in population health . . .