Coffee Break Case Study
As technological advancements push organizations into a digitally-focused age of communications, providers in the health and human service industry are beginning to seek answers on how to engage a new generation of consumers while maintaining communications with existing consumers. As such, leadership teams are challenged with mixing traditional and digital communication strategies to ensure effective consumer engagement and satisfaction.
In this Coffee Break Case Study, OPEN MINDS Senior Associate, Christine Cooney seeks to address the enigma of partnering digital communication services (texting, intranet services, instant messaging, etc.) with customary strategies (direct phone calls, mail, and person to . . .
This article is reserved for members with an active Standard Membership. Please purchase a Standard Membership to view this resource.
15 Lincoln Square, Gettysburg, PA 17325-1933
Get OPEN MINDS market intelligence and management best practices everyday via email. Sign up free below:
© 2018 OPEN MINDS
Call our toll-free phone number 877-350-6463