This presentation, sponsored by CoCENTRIX, was given by Bryan Griffiths, Vice President, Informatics Solutions, CoCENTRIX and Christine Holmes, LMHC, Director, Product Consulting, CoCENTRIX at the 2015 OPEN MINDS Technology & Informatics Institute in Washington, D.C. on October 27, 2015. In the presentation, Bryan Griffiths and Christine Holmes took the audience through different use cases, featuring their system flexibility using Microsoft Dynamics CRM and their Progress Tracker. They also demonstrated consumer engagement using by funneling care plan items down to the consumer, allowing the consumer to truly interact with their care and illustrating the results to their care . . .