This presentation was delivered on February 12, 2016 at The 2016 OPEN MINDS Performance Management Institute. In the session, Sharon Hicks, Senior Associate, OPEN MINDS discussed all the important competencies and strategies that will be necessary to succeed in the new managed care environment. This session featured Dee Werline, Vice President, Administration, Bluegrass.org, Inc. and addressed a range of essential organizational skills in the areas of revenue cycle management, margin management, quality and compliance management, metrics management, and human resources.   . . .