This presentation was given by Peter Anderson, M.D., President, Team Care Medicine & Co-Author of Lost and Found: A Consumers Guide to Healthcare at the 2016 OPEN MINDS Executive Leadership Retreat on September 20, 2016. As a follow-up to the mornings keynote presentation, Dr. Anderson used this time to answer attendee questions and continue to share an insiders perspective on optimizing the consumer experience in primary and specialty care . . .
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