This presentation was delivered on August 17, 2017, at The 2017 OPEN MINDS Management Best Practices Institute. In the presentation, the speakers discussed how the medical home model is being utilized to coordinate care for complex consumers – from physical and behavioral health, to social services and support needs. The presentation speakers included: Steve Ramsland, Ed.D., Senior Associate, OPEN MINDS Shauna Reitmeiter, MSW, Chief Executive Officer, Northwestern Mental Health Center Dr. Clayton Chau, Regional Executive Medical Director for the Mental Health Network, St Joseph Hoag Health Providence St Joseph Health . . .