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This presentation was delivered on August 15, 2018, at the 2018 OPEN MINDS Management Best Practices Institute. In the presentation, the speakers discussed the market trends and challenges shaping the market for organizations serving the I/DD population, essential components to developing a program model that incorporates consumer self-direction, and case studies from organizations that have implemented self-direction into their programs. . The presentation speakers included: Richard Louis, III, Senior Associate, OPEN MINDS Christy Shaver, VP of Operations, Monarch NC Lori Clarke, Chief Program Officer, SDSU Social Policy Institute . . .
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