Pennsylvania Department of Public Welfare Office of Mental Health & Substance Abuse Services 2013 External Quality Review Report PerformCare (formerly Community Behavioral HealthCare Network of Pennsylvania)

This document, released on March 28, 2014, is an annual external quality review (EQR) of the services provided by contracted PerformCare, a Pennsylvania Medicaid managed care organization for the mandatory HealthChoices program.  All HealthChoices MCOs undergo an annual ERQ. The goal is to assess the MCO's compliance with the contract standards and to validate the plan's performance . . .