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Best Practices Compendium for Serious Mental Illness

In March 2012, the Medicaid Health Plans of America (MHPA) released a compendium of best practices in use by Medicaid health plans and their behavioral health partners in addressing the care and coordination needs of their clients with serious mental illness (SMI). The compendium includes case studies of strategies and features: OptumHealth Behavioral Solutions for its Behavioral Health Transition Coach program; AmeriHealth Mercy’s PerformCare for its Enhanced Care Management Program; Keystone Mercy Health Plan for its collaboration with stakeholders to pilot test innovative care coordination approaches to improving services for members in a “carve out” delivery . . .

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