This presentation was delivered by Joseph P. Naughton-Travers, Ed.M., OPEN MINDS on February 16, 2018, at the 2018 OPEN MINDS Performance Management Institute. In the presentation, Mr. Naughton-Travers discussed the following four key elements for helping executive teams move their decision-making process to a more data-driven approach:
- Real-time operational and management performance reporting
- Strategic key performance indicators
- Management and industry benchmarks and performance targets
- Management dashboard and performance alerts
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