This presentation was led by Monica E. Oss, Chief Executive Officer, OPEN MINDS at the 2015 OPEN MINDS Performance Management Institute in Clearwater Beach, Florida, on February 12, 2015. In the session, Monica E. Oss and Junqing Liu, Ph.D., MSW, Research Scientist, Performance Measurement, National Committee for Quality Assurance discussed the new HEDIS measures, how they are shaping the field, and what executives need to know to prepare their organizations . . .
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