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Pacific Clinics (PDF Download)

Established in 1926, Pacific Clinics is a tax-exempt organization that provides outpatient mental health, addiction treatment, housing, and employment services. They focus on “providing whole-person care through culturally and linguistically appropriate integrated mental health, substance use treatment, and physical health care that addresses the complex needs of our clients.”

Their mission is “Building on people’s strengths, we deliver quality behavioral and mental healthcare services.”

Employees & Individuals Served

Pacific Clinics employs 1,100 staff and serves 22,000 children, transitional age youth, families, and adults annually.

Service Area

Headquartered in Arcadia, California, Pacific Clinics has more than 50 locations and 325 schools spanning across Los Angeles, Ventura, San Bernardino, and Orange Counties.

Financial Summary

In 2018, Pacific Clinics had $100.1 million in revenue and $97.3 million in expenses. Overall, the organization ended the year with a $2.8 million surplus and net assets of $7.6 million. Comparatively, in 2017, Pacific Clinics had $93.8 million in revenue and $92.8 million in expenses. Overall, the organization ended the year with a $1.0 million surplus and net assets of $5.2 million. In 2016, Pacific Clinics had $91.3 million in revenue.

Service Lines

Pacific Clinics services include mental and behavioral health programs and supportive services that include housing, employment, and education. Pacific Clinics’ services are funded by the counties of Los Angeles, San Bernardino, Orange, Ventura, and through other contracts. Additional funding is supported through contributions from corporations, foundations, and individual donors. Program highlights include:

  • Housing services support 1,150 individuals annually.
  • Employment services supports 175 consumers annually, with job development and preparation, placement, and support.
  • Education services supports over 750 children from birth to five years of age, and school-based mental health programs support over 325 schools across Southern California. For adults, Pacific Clinics offers educational and employment programs through their Pacific Clinics Training Institute. In addition, their Recovery Education Institute supports over 530 individuals with lived experience, and their family members, in completing college coursework for personal and professional advancement.

Mental Health Services—Total revenue: $91.6 million

  • Services include psychological assessment, individual and family counseling, medication evaluation and monitoring, health navigation, housing, employment, education, and integrated treatment for co-occurring mental health and addiction disorders.

Supportive Services—Total revenue: $4.0 million

Educational Programs—Total revenue: $13.8 million

Organizational Highlights

  • Pacific Clinics staff collectively speak 22 languages to provide treatment in a consumer’s primary language.
  • In 2018, 25,398 phone calls were received through Pacific Clinics’ Call Center from consumers and individuals seeking help.
  • In 2018, 301,612 meals were distributed to feed low-income and homeless consumers and children in the Head Start and Early Head Start programs.

Key Executives

  • James J. Balla, President & Chief Executive Officer
  • Shawn Caracoza, Executive Vice President & Chief Clinical Officer
  • Kris Giordano, Executive Vice President & Chief Administrative Officer
  • Joseph Wong, Chief Financial Officer
  • Lucy Pliskin, Vice President, Human Resources

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