On January 8, 2018, the Ohio Department of Medicaid (ODM) launched electronic visit verification (EVV) for many home- and community-based services (HCBS), including personal care services. EVV is an electronic system that verifies when service encounters occur and documents the precise time services begin and end. Services reimbursed through a managed care plan are not part of the EVV program at this time. ODM has contracted with Sandata Technologies LLC to deliver Ohio’s EVV system, as well as to provide program orientation and training to provider organizations. Only services provided through the fee-for-service (FFS) Medicaid program . . .