An internal analysis of the Humana At Home care management service for its Medicare Advantage members found that participants had 45% fewer hospitalizations than non-participants. In addition, participants had higher survival rates. The Humana At Home service involves care managers who help members with medical, financial, and psychosocial matters. The care managers provide a wide range of assistance via telephonic support and home visits ranging from education about self-care, medication management, or helping the member fill out paper work to access social assistance programs, such as meal delivery and transportation programs. The care managers can also send updates . . .
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