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On April 12, 2016, HealthTap, an online telemedicine company, announced that it was collaborating with Facebook to use the new Messenger platform to provide free text access to physicians and health care information. By using the Facebook Messenger new chatbot option, users can anonymously and privately contact the HealthTap Q&A service with a health question. The chatbot offers a list of previous responses from HealthTap physicians in the HealthTap Medical Expert Network to similar questions; the answers are drawn from a library of peer-reviewed, physician-created content. The chatbot also allows the user to submit their own . . .
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