July 31, 2000 Editor's note: Behavioral health and social service organizations are working very hard these days to adjust to shifting business models and practice advancements. Many provider organizations are struggling to stay afloat in a sea of change. One thing that can help on the financial side is the ability to collect payment for all the services that are rendered. For this week's On-Line News Feature, OPEN MINDS senior consultant Joe Naughton-Travers provides practical steps for improving back office collections and thus enhancing providers' financial health and well being. Mr. Naughton . . .
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