Top Resources on Financial Management & Risk Management

As selected by the OPEN MINDS Market Intelligence Team

  • Why Unit Costs Matter & What To Do About It

    Executive Briefing | March 7, 2016
    I heard an interesting comment at a recent meeting when two managers of a provider organization were talking about the upside of value-based payment models – “we won’t need to worry about unit costs and productivity anymore.” I’m sure most managers realize...
  • What Do You Need To Demonstrate & Manage Your Value?

    Executive Briefing | February 24, 2016
    Earlier this month at The 2016 OPEN MINDS Performance Management Institute, we heard a lot from both payers and provider organizations about the system-wide move to value-based care: The Health Plan Perspective On Improving Performance & The Future Of...
  • What Is Metrics-Based Management & How Do You Do It?

    Feature Article | February 29, 2016
    Here are the challenges for organizations serving complex consumers – drive innovation, enhance care quality, and improve operational performance. Why? Coordinated care, value-based payment, and competitive bidding are just a few of the big drivers pushing health and human service organizations...
  • The Business Model Transition To Value-Based Care

    Executive Briefing | February 12, 2016
    Hello again from sunny Clearwater, where we are wrapping up The 2016 OPEN MINDS Performance Management Institute. It’s been a power-packed three days – with a focus on the evolution of pay-for-performance and value-based contracting. The discussion has left...
  • The Keys To Successful Management Of Capitated Contracts

    Industry Resource | February 18, 2016
    This presentation was led by Joseph P. Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS at the 2016 OPEN MINDS Performance Management Institute in Clearwater Beach, Florida, on February 11, 2016. In the presentation, Joseph P. Naughton-Travers discussed how to properly...
  • The Payer/Provider Mismatch In Value-Based Contracting

    Executive Briefing | May 2, 2015
    Paying fee-for-service (FFS) is easy for both parties – for executive teams of payers and for provider organizations. One service = one rate. Move to the range of options other than FFS – case rates, bundled rates, capitation rates, global budgets with...
  • The CEO Role In Charitable Fundraising: A Discussion Session For Non-Profit Provider Organization Executives

    Industry Resource | September 11, 2014
    This classroom session was delivered at the 2014 OPEN MINDS Executive Leadership Retreat by OPEN MINDS Senior Associate, Howard Shiffman.  Recently fundraising has been posing more of a challenge for many not-for-profit organizations. Competition for charitable and grant dollars...
  • ‘Pay For Value’ Making Its Way To Practice

    Executive Briefing | June 17, 2014
    The payer movement from “pay for volume” to “pay for value” is certainly uneven – but it is happening. Last month, I wrote about the evolution of reimbursement arrangements between health plans and provider organizations – What Does The...
  • Three Competencies For Risk-Based Contracting: Advice From An Executive Who Is There

    Executive Briefing | June 27, 2014
    We’ve covered the growing use of pay-for-performance (P4P) contracting for health services (see P4P In Practice @Magellan, What Does The Future For Payer P4P Look Like? and A Look At P4P From The Ground Level) and the new experiments...
  • Is Your Organization Ready For Social Impact Bonds?

    Executive Briefing | June 21, 2014
    In the last couple days, we looked at social impact bonds (SIB), including how they could change the future of the human service field (see How PFS Contracting Just Might Change The Human Service Field) and a look at...
  • How PFS Contracting Just Might Change The Human Service Field

    Executive Briefing | June 18, 2014
    A recent presentation – Social Impact Bonds: The Rising Influence Of Pay-For-Success Contracting On Non-Profit Funding – made me think of game changers. I think that value-based contracting (pay-for-performance and risk-based contracting models) will change the delivery of services...
  • The Payer Perspective On Future Models For Provider Collaboration: Performance Measurement, P4P, Gain-Sharing & Risk-Based Contracting

    Industry Resource | May 7, 2014
    This presentation, led by Monica E. Oss, Chief Executive Officer, OPEN MINDS was given on February 13, 2014 at the OPEN MINDS 2014 Performance Management Institute in Clearwater, Florida. In this session, Matt Miller, National Vice President, Behavioral Health Network, Magellan Health Services, Gary Beard, Medical...
  • Another View Of Social Impact Bonds For Health & Human Service Financing

    Feature Article | March 31, 2014
    In 2012, Mayor Michael Bloomberg announced that New York City would be the site of a new experiment very dear to his billionaire’s heart. He declared that Wall Street megabank Goldman Sachs would provide a loan of nearly $10...
  • Moving Towards Bundled Payment

    Feature Article | March 31, 2014
    The fee-for-service system of payment for health care services is widely thought to be one of the major culprits in driving up U.S. health care costs. This system not only encourages volume but rewards poor quality and provides little...
  • Why Performance Matters

    Feature Article | February 23, 2014
    Every executive team that is "wading into" organizational performance optimization should keep in mind this food for thought from Albert Einstein – "Not everything that can be counted counts, and not everything that counts can be counted." In reality,...
  • Metrics-Based Management – Fine Tuning Your Strategy & Your Operations

    Feature Article | February 23, 2014
    "The temptation to form premature theories upon insufficient data is the bane of our profession." I love this quote from the famed Sherlock Holmes because it can be applied to so many other professions aside from detective work. I...
  • The Market Metrics That Shape Your Tactics: Managing The Quality Vs. Cost Challenge

    Feature Article | February 23, 2014
    The emergence of rating systems—and their use by consumers in making choices—is continuing to grow, and in the continuing policy and payer quest for increased "value" for health and human service dollars, quality initiatives big and small are chipping...
  • Managing Cost In A ‘Value Driven’ Market

    Feature Article | February 23, 2014
    When looking at the trend in overall market spending, supply and demand metrics, and consumer marketing metrics, the challenge for executive teams is to "connect the dots" between market metrics and cost savings. But that connection can only be...
  • ‘Competitive Advantage’ Drives Your Operational Performance Metrics

    Executive Briefing | January 27, 2014
    Over the past week, I’ve focused on the market metrics that shape the competitive field for health and human service organizations. We’ve looked at the trend in overall market spending (see Trends In Market Size – The Most Basic...
  • The Evolution Of Decision-Support Tools In Specialty Care: Using Data & Analytics For Strategic Decision Support

    Industry Resource | October 25, 2013
    This presentation, led by Colleen Allen, Senior Associate, OPEN MINDS was given on October 25, 2013 at the OPEN MINDS 2013 Technology & Informatics Institute in Philadelphia, Pennsylvania. In this session, our panel discussed how increased consumer engagement, professional...
  • Performance Data, Dashboards & Metrics-Based Management: Meaningful Data For Meaningful Decisions

    Industry Resource | October 24, 2013
    This presentation, led by Joseph Naughton-Travers, Senior Associate, OPEN MINDS was given on October 24, 2013 at the OPEN MINDS 2013 Technology & Informatics Institute in Philadelphia, Pennsylvania. In this session, Joseph Naughton-Travers, Senior Associate, OPEN MINDS, discussed the...
  • Looking For Revenue? Think Fundraising, Grants & RFPs

    Feature Article | August 1, 2013
    Looking For Revenue? Think Fundraising, Grants & RFPs A look at non-profit provider organizations paints an unpleasant financial picture – one in four have 30 days or less cash on hand, half can't meet the financial demands of last...
  • The OPEN MINDS Audit Survival Guide

    Executive Briefing | July 27, 2013
    Over the past two days, our focus has been on claims audits (see More Audits In The News all members and Due Process Is Dead all members). We’ve seen an increase in audits over the last year in non-profits...
  • Winning In The Private Pay Market

    Executive Briefing | July 17, 2013
    Among provider organization executive teams, I hear the growing concerns about Medicare payment rates, and the “hassles” of managed care contracting. Inevitably, this conversation leads to the idea of doing away with third-party payers and serving consumers directly via...
  • Competency Three: Using Process Engineering (& Process Metrics Management) As An On-Going Tool For Managing Costs & Improving Operations

    Industry Resource | April 7, 2013
    This presentation, led by Joseph Naughton-Travers, Ed. M., Senior Associate, OPEN MINDS was the third of four presentations given at the Preconference University "Four Essential Organizational Competencies For Future Success: Looking At the Next 50 Years of Community Behavioral...
  • Competency Four: Developing Pay-For-Performance (Incentive Compensation, Case Rates, Capitation) Contracts With Payers & Health Systems – AndSuccessfully Managing Those Contracts

    Industry Resource | April 7, 2013
    This presentation, lead by Steve Ramsland, Ed.D., Senior Associate, OPEN MINDS was the final of four presentations given at the Preconference University "Four Essential Organizational Competencies For Future Success: Looking At the Next 50 Years of Community Behavioral Health"...
  • What’s New With NCQA Performance Measures: SMI & ACO Measures Top The List

    Feature Article | November 1, 2012
    What’s New With NCQA Performance Measures: SMI & ACO Measures Top The List The National Committee for Quality Assurance (NCQA), founded in 1990, is a private, not-for-profit organization dedicated to improving health care quality. The NCQA provides accreditation to...
  • Navigating The Path To Performance Success

    Feature Article | November 1, 2012
    Navigating The Path To Performance Success We’ve always known that performance matters for the success of organization in health and human services. But as new organizations are defining “performance,” more and more, reimbursement is being tied to that performance....
  • Performance Dashboards:  Graphical Representation Of Critical Agency Data & Drivers Can Dramatically Impact Your Ability To Manage Your Agency

    Industry Resource | October 16, 2012
    This presentation, lead by John Talbot, Ph.D., Executive Vice President, OPEN MINDS was given at the "Getting The Most From Your EHR Investment: From Rapid Implementation To Strategic Decision Support In One Year Or Less" Pre-Institute Seminar on October...
  • The 5% Variance Toolkit

    Executive Briefing | August 22, 2012
    August 22, 2012 If the clinical leadership within your organization hasn’t already, they need to start the discussion about standardizing service delivery (see our recent OPEN MINDS Circle posts, Getting to 5% Variance all members and The Elephant In...
  • Is Your Staff Ready For Bundled Payments & Capitated Rates? Re-Engineering Your Clinical Processes

    Industry Resource | June 7, 2012
    This presentation by Daniel Y. Patterson, M.D., M.P.H., Senior Associate, OPEN MINDS was given as a breakout session at the 2012 OPEN MINDS Planning & Innovation Institute on June 7, 2012. It discussed how to find the competitive advantage...
  • A Better Metrics Dashboard Means A Better Nonprofit Board

    Feature Article | June 1, 2012
    A Better Metrics Dashboard Means A Better Nonprofit Board With 2012 upon us and many New Year’s resolutions already broken, we suggest one you can easily keep: a refreshed dashboard for your nonprofit's board! With more insightful data shared...
  • Deploying Telehealth & P4P: Shannon W. Freedle, CEO, Teambuilders

    Feature Article | May 1, 2012
    Deploying Telehealth & P4P: Shannon W. Freedle, CEO, Teambuilders Even as the health and human service industry blooms with new telehealth technology, there are continuing challenges facing some of the earlier adopters in the field. Last summer, OPEN MINDS...
  • In Pay For Performance, You Get Exactly What You Pay For

    Industry Resource | September 14, 2012
    A presentation given by Monica E. Oss at the 2012 National Council Mental Health and Addictions Conference in Chicago, April 15-17. The presentation provides a briefing that reviews the current set of performance measures that are most critical to...
  • Metrics-Based Management: How To Improve Your Bottom Line With Better Use of Data

    Industry Resource | February 16, 2012
    This presentation was given by John F. Talbot, Ph.D., Executive Vice President, OPEN MINDS, as a breakout session at the 2012 OPEN MINDS Best Management Practices Institute on February 16, 2012. The presentation reviewed the four cornerstones of metrics-based...
  • Metrics in the Clinical Process: Essential for Quality Care

    Industry Resource | February 16, 2012
    This presentation, sponsored by Netsmart Technologies, was given by Dennis P. Morrison, Chief Clinical Officer, Netsmart Technologies and Monica E. Oss. Chief Executive Officer, OPEN MINDS, as a breakout session at the 2012 OPEN MINDS Best Management Practices Institute...
  • Implementing Process Benchmarking: Find The Secrets To Great Performance

    Feature Article | February 1, 2012
      Implementing Process Benchmarking: Find The Secrets To Great Performance Process benchmarking is a special type of benchmarking that leads to the identification of best practices. It is based on a very basic observation or premise: "top performers" use...
  • Beyond Outcomes: Benchmarking In Behavioral Health & Human Services

    Feature Article | November 1, 2011
    Beyond Outcomes: Benchmarking In Behavioral Health & Human Services Imagine that you do not feel well and decide to take your temperature. You discover you have a fever of 103.4°. That information would almost certainly motivate you to seek...
  • Under The Bundled Umbrella: The New Financing Models Shaping Health Care

    Feature Article | November 1, 2011
    Under The Bundled Umbrella: The New Financing Models Shaping Health Care As the country pushes to control health care costs under the increasing costs of treatment, we are seeing a wider adoption of a broader spectrum of financial models...
  • Organizational Performance In A Culture Of Transparency

    Feature Article | November 1, 2011
    Organizational Performance In A Culture Of Transparency It appears we have no secrets anymore. On a personal level, consumers are "sharing" everything about themselves on Facebook and other social media. This includes sharing very intimate health and wellness data...
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