By Monica E. Oss In a discussion about moving from the current crisis situation to the “next normal,” a member recently made an interesting comment, “Why is consumer use of health care use down? I know what the news says—people are afraid to be in the doctor’s office or hospital. But is that really it? Is it that we get a lot of health care we don’t need? Or is it that people are foregoing needed treatment?” The questions got me thinking about health care service utilization patterns, and what they mean for provider organizations planning for their recovery. Where are we? Spending on health care dropped 38% in April 2020…
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