When I read the list of the most downloaded presentations from our institutes and webinars from 2019, I was reminded of scuba diving in murky water on a dark day. For those of you who don't scuba dive, think of this. You can't tell direction and can barely tell up from down. What you are thinking is ‘where am I and where should I go’?

When I looked at the presentations that our executive subscribers used the most in 2019, it was all about answering the question “where are we?” – an important question if you want to develop . . .

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