By Monica E. Oss Greetings from sunny (and warm) Clearwater Beach, Florida where we just kicked off the first day of our 2019 OPEN MINDS Performance Management Institute. We spent the day focused on all things metrics—performance-based compensation, prepping for value-based reimbursement (VBR), key performance indicators, performance optimization, and much more. I opened the day with the results of the 2019 OPEN MINDS Performance Management Executive Survey. On reviewing the results, I was reminded of the Bill Gates adage, "We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't…
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