Is ‘Transactional Integration’ The Key To Integration Success?

There are many models — and a lot of advice available — for making behavioral health and primary care service integration a success. But what is most important depends on who you ask. Depending on their model of service delivery, executives prioritize different issues, such as developing a nimble management team (see From Specialist To Full-Service Health: A Transmogrification); planning to co-locate clinical professionals (see What Makes Integrated Care Work? Perspectives From Organizations With A Successful Track Record); and building a consumer-centric workflow (see Integration Is All About The ‘Flow’).

Recently, our team had a discussion with Ian A . . .